Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 35.000 to 50.000€ Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide IT services, accompany the implementation of IT systems in new locations, and conduct error analyses on-site or via remote access.
Your role in the team
- Ensuring the operational and strategic delivery of IT services in our markets.
- To assist with the commissioning of IT systems in new branches (e.g., cash registers, scales, printers, networks, time and access systems, etc.).
- Coordinate service and maintenance between customers, internal departments, and external service providers.
- Maintaining hardware and software, as well as conducting fault analysis and troubleshooting on-site or via remote access.
- To take over the ticket service and the vehicle readiness service on a weekly alternating basis with your colleagues (including a service flat rate).
- Driving escalation management and continuous improvement of service processes.
- To participate in IT budget planning.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed education in the field of technology or IT (apprenticeship, HTL, etc.).
Qualifications
- Understanding of network technology and interest in organizational and administrative activities in the IT environment.
- Strong communication skills, high problem-solving competence, assertiveness, team ability, and well-organized working methods.
- Class B driver's license and willingness to travel within the Styria region and South Burgenland (approx. 50%).
- Fluent in German, both spoken and written; English skills are an advantage.
Experience
- Ideally, experience in technical field service or IT support.
This text has been machine translated. Show original
What we offer
- Working with state-of-the-art technologies on innovative Digital Retail solutions.
- Strong team spirit, modern working environment including teleworking & top-notch benefits.
- Future-proof workplace with professional onboarding.
- Exciting training & career opportunities - everyone has a chance to succeed!
- Additionally, one day per week can be worked from home.
- Are you aiming for more than the minimum standard? So are we! We promise you a salary that reflects your education and experience (Junior from EUR 35,000, Senior from EUR 50,000).
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
SPAR ICS – Information & Communication Services
Salzburg, Wernberg, Wörgl, Sankt Pölten
We are the “I” and “T” in Retail: SPAR ICS is the separate IT company of the SPAR Austria Group and takes care of all IT needs for SPAR, INTERSPAR, Hervis, and SES (Spar European Shopping Centers). We have over 500 smart minds and have two agendas: The smooth shopping experience for SPAR customers in seven countries and digital business processes "behind the shelves" within the group.
Description
- Company Size
- 250+ Employees
- Founding year
- 2010
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Workingconditions
4.0Culture
4.2Career Growth
4.1Engineering
3.7
- Salary
- 35.000 to 50.000€ Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
