IT Service & System Manager Jobs in Austria

In this role, you will enhance the ServiceNow platform, manage core functionalities, and implement new modules, collaborating closely with teams to optimize processes and resolve technical issues.

In this role, you will coordinate IT service management processes, further develop the IT service catalog and Jira tool, while shaping internal workflows and implementing KPI reporting.

In this role, you will manage IT resources, support process automation on an IT service management platform, and coordinate projects along with external service providers.

In this role, you will ensure the service lifecycle of the radio infrastructure, standardize system solutions, and manage procurement and stakeholders in line with IT governance requirements.

In this role, you will manage the technical integration of traffic information from various sources and oversee the entire software life cycle to provide high-quality information for traffic projects.

In this role, you will be responsible for the technical integration of traffic information from various sources and manage the entire software lifecycle to provide high-quality data for effective traffic management.

In this role, you analyze customer requirements, advise on IT services, and support projects aimed at optimizing business processes and further developing communication standards.

In this role, you define service offerings and support teams with onboarding in ServiceNow while ensuring CMDB quality and evolving ITIL processes.

In this role, you will manage IT Service Management processes, enhance workflows, ensure SLA compliance in 2nd-level support, and perform software rollouts along with asset management.

In this role, you will optimize IT Service Management processes such as Incident and Change Management, train teams, evaluate workflows, and coordinate with the ServiceNow team and international stakeholders.

In this role, you lead provider, contract, and procurement management, negotiate IT contracts, maintain strategic partnerships, and manage the procurement process for IT services and licenses.

In this position, you will develop monitoring and event management systems, design processes and policies according to ITIL, and coordinate cross-departmental solutions for ITSM practices.