Job
In this role, you will support international customers with technical inquiries, handle service requests, and optimize our processes and solutions for equipment support. You will work directly on technical improvements and document these.
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Your role in the team
- Technical support and consulting for international clients as well as branch offices.
- Processing and coordination of service, repair, and spare parts requests.
- Support with plant optimizations and technical improvements.
- Further development of service processes, documentation, and digital service solutions.
Our expectations of you
Education
- Completed technical training.
Qualifications
- Ideally, knowledge in the field of plastics engineering.
- Very good English skills as well as ERP/CRM knowledge.
- Enjoyment in (international) customer contact as well as a strong solution-oriented approach.
Experience
- Several years of professional experience in technical customer service in the machinery/plant engineering environment.
What we offer
- Successful and internationally operating company.
- Discounted lunch.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Food & drink
Job locations
About your employer
IVM Technical Consultantsbezirk has been operating in Austria for over 40 years, specializing in technical and commercial software & IT solutions, electronics & electrical engineering, plant engineering & automation, and mechanical engineering & design.
- Established Company
- Onsite, Hybrid, Full Remote
- Consulting
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