Job
In this role, you will be the point of contact for production staff, assisting with ERP system inquiries, analyzing disruptions, and optimizing processes within the CSB system while adapting systems and implementing improvements.
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Job technologies
Your role in the team
- You are the first point of contact for our production employees with questions or issues relating to the CSB ERP system and other production systems.
- You support our users directly on site in production, analyze disruptions, and ensure problems are resolved quickly and sustainably.
- You record, prioritize, and track incidents and improvement requests, coordinating their resolution with our IT department and external service providers as needed.
- You identify recurring issues and work with the affected production departments to develop practical improvements.
- You will manage and optimize our CSB system across the entire production process, from recipe and production planning through batch recording to production monitoring and reporting.
- You analyze business requirements from production, develop proposed solutions, and support their technical implementation.
- You coordinate system adaptations and enhancements, conduct functional and release testing, and support their rollout in live operations.
- You create and maintain clear system, process, and user documentation.
- You will actively contribute to ERP and digitalization projects and gradually take on responsibility for your own projects.
- You support the further development and integration of production-related technologies.
- As the link between production, production management, IT, and external partners, you ensure that new solutions meet the actual needs of our production operations.
Our expectations of you
Education
- Completed technical education (e.g. HTL, technical college, or university of applied sciences/university degree in computer science, food technology, business informatics, automation, electrical engineering, or a comparable qualification).
Qualifications
- Interest in production processes and a passion for implementing IT solutions directly on-site in a production environment.
- Willingness to develop expertise in CSB processes, configuration, system interdependencies, and production-related applications, and to continue developing professionally.
- Understanding of production-related system logic, master data, analyses, and process workflows.
- Knowledge of MS SQL, database queries, and data structures is an advantage.
- Basic technical understanding, as well as analytical and systems thinking.
- Eager to learn and communicative, with a solution-oriented and service-focused approach to work.
- Independent, conscientious, and responsible approach to work when coordinating with Production and IT.
- Fluency in English is required; knowledge of Hungarian is an advantage.
Experience
- Previous experience with ERP systems is an advantage; knowledge of CSB is a plus, but not required.
- Experience with MERP programming or comparable production-oriented extensions is an advantage.
What we offer
- A high-visibility role directly within the production environment, with a clear impact on stable digital operations.
- You work closely with users in production, and your solutions have an immediate impact on live operations.
- The role is based directly in the production environment, enabling short communication channels, quick decisions, and on-the-spot problem-solving.
- We offer you the career development opportunities and security of a large Austrian company.
- Enjoy freshly prepared breakfast and lunch every day in our subsidized company restaurant.
- At our Vienna-Liesing location, you can park for free in our company car park.
- In addition, we offer you numerous attractive employee discounts, free health check-ups, and vaccination campaigns.
Topics you will work on
Job locations
About your employer
Founded in 1931, Wiesbauer is the largest sausage manufacturer in Austria. There are approximately 840 employees at four locations, who strive for one priority: complete customer satisfaction.
- 1931
- Established Company
- Onsite
- Food Products
Employer reviews
- Engineering
- 2.8
- Career growth
- 2.7
- Team culture
- 3.8
- Working conditions
- 3.2
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