Job
- Level
- Experienced
- Job Field
- IT, Support, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € gross/year
- Location
- St. Pölten
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will install and configure modern IT infrastructures and E-Health solutions for healthcare providers, provide hotline support, and train practice teams in using these technologies.
Your role in the team
- With our clients (medical practices, laboratories, clinics, and other healthcare providers), you install and configure modern IT infrastructure, our e-health solutions (e.g., MEDICAL NET, C-BOX), as well as interfaces to electronic health record systems and third-party products – either on-site or remotely.
- You support our customers on the hotline and provide technical support.
- You support clinics and healthcare facilities on their journey towards secure digital report communication and ensure that workflows truly improve – not just become more complicated.
- You train doctors and practice teams in using our solutions and explain technical topics clearly and at eye level.
- You document your activities and error diagnoses in a comprehensible and complete manner.
- As a link between teams, you bring your expertise into the support team, assist with resolving more complex cases, and provide feedback to product management & software development.
- After your onboarding, you will take turns on a regular on-call duty weekly and ensure that our e-health infrastructure runs reliably – because the healthcare sector depends on us.
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Our expectations of you
Education
- You have a solid IT education (e.g., HTL, IT systems engineering apprenticeship, or similar) or equivalent practical experience.
Qualifications
- The customer is at the center for you: You are communicative, can adapt well to different people, and explain technical content in a way that everyone understands.
- You take data protection and security seriously – in healthcare, you work with particularly sensitive data.
- Evolve rather than just manage: You see new technologies as an opportunity and enjoy experimenting with digital tools and AI to explore new possibilities in everyday work.
- You work solution-oriented, take responsibility, and remain calm even when things get stressful.
- You are willing to travel within Austria and have a Class B driver's license.
Experience
- Networks, interfaces, IT security, and remote tools are not new to you – ideally, you already have several years of experience in IT service.
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What we offer
- Meaningful work with impact: You work on the communication infrastructure of the Austrian healthcare system and make a direct contribution to better, faster patient care.
- Pioneer meets corporate strength: At HCS, you work in an established specialist team with over 25 years of E-Health experience – and at the same time, you benefit from the opportunities offered by CompuGroup Medical, one of the world's leading E-Health companies.
- Onboarding & Development: Structured onboarding, mentoring by experienced colleagues, and ongoing training – both professionally and personally.
- Career Path: Opportunities for specialization (e.g., infrastructure, e-health interfaces, IT security) or development towards project management, consulting, or team leadership.
- Flexibility & Modern Work: Hybrid collaboration with the team, modern tools & infrastructure, a crisis-proof workplace in the future-oriented healthcare industry.
- Mobility & Equipment: Company car after the onboarding phase (also for private use), smartphone, laptop, and everything you need for your job.
- Work culture: An uncomplicated, appreciative, dynamic team with flat hierarchies, short decision-making processes, and a "you"-culture.
- Together instead of alone: Team events, employee activities, and exchange at eye level – even between different locations.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
- 🏠Home Office
- 🅿️Employee Parking Space
- 🐕Animals Welcome
- ⏰Flexible Working Hours
- 🕺No Dresscode
- 🧳Relocation Support
- 😇Time for External Voluntary Work
Health, Fitness & Fun
- 🚲Jobbike
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧠Mental Health Care
- 🙂Health Care Benefits
- 💰Team Budget for Free Use
- ♿️No Physical Barriers
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
CompuGroup Medical (CGM)
Graz, Innsbruck, Salzburg, Steyr, Steyr, Wiener Neudorf, Martinsried, St. Pölten, Wien, Sankt Pölten, Sankt Pölten, Asten, Wien, Linz, Erlangen, Idstein, Koblenz, Bochum, Hamburg
The CGM Clinical Österreich GmbH (formerly known as Systema Human Information Systems GmbH) is the largest provider of medical software in Austria. This company headquartered in Steyr/OÖ optimizes all doctor and organizational activities within hospitals and health care facilities with its integrated information services.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1972
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(4 Reviews)Culture
3.3Workingconditions
3.8Career Growth
3.5Engineering
3.1