Job
In this role, you coordinate releases and changes through all phases, enhance ITSM processes, ensure the quality of our CMDB and IT asset management, support teams in execution, and increase transparency.
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Your role in the team
- You coordinate releases and changes across all phases – from planning and assessment to implementation and successful rollout – ensuring smooth collaboration among all stakeholders.
- You are responsible for core ITSM processes such as Release Management, Change Enablement, Configuration Management, and IT Asset Management, and you continuously develop them further.
- You actively contribute your technical understanding, support our teams in the execution of releases and changes, and always keep quality, stability, and risks in mind.
- You ensure the quality and currency of our Configuration Management Database (CMDB) and provide transparency about systems, services, assets, and their technical dependencies.
- You support the development and continuous improvement of a professional IT Asset Management system and keep an eye on the lifecycle of hardware and software components.
Our expectations of you
Qualifications
- You possess technical understanding and can comprehend the relationships and dependencies between systems, services, and infrastructure components.
- You approach people openly, communicate clearly and appreciatively, and know how to bring together different interests to develop common solutions.
- You work in a structured and responsible manner, maintain an overview even in complex situations, and enjoy actively shaping change.
Experience
- You have experience in IT Service Management as well as in Release Management, Change Management, Configuration Management, IT Asset Management, or comparable IT-related roles.
- Ideally, you have already gained experience in the IT environment of a bank, a data center, or a highly regulated organization and have a good understanding of compliance and governance requirements.
What we offer
- Currently, our team consists of two women and three men - a humorous and supportive group that also enjoys meeting outside of work.
- A mentor will accompany you until you can act independently.
- Although you enjoy acquiring new knowledge independently, we ensure that you stay technically up-to-date at all times.
- Our location is very accessible by public transportation, and we also support its use financially.
- For this position, we guarantee an attractive and market-appropriate compensation package, which is based on your qualifications and professional experience.
- The minimum annual salary for this position is EUR 45,800 gross (including special payments) on a full-time basis.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Graz, Feldkirch, Salzburg, Wien, Linz
With over 24,700 employees working in 1,955 bank branches, Raiffeisen is the largest banking group in the country.
- 1905
- English
- Established Company
- Full Remote, Hybrid, Onsite
- Banking, Finance, Insurance
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