Job
- Level
- Experienced
- Location
- Linz
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.700 € gross/month
Job Summary
In this role, you assist in first-level support, process service requests and tickets, coordinate with departments, manage database systems, and optimize service operations.
Your role in the team
- Support in first-level support for the entire project, product, and IT environment.
- Receiving, reviewing, and processing incoming service requests and tickets.
- Coordination with internal departments as well as forwarding of concerns to the relevant specialist areas.
- Processing of orders and assignments, including the preparation of offers.
- Maintenance, updating, and organization of database systems.
- Proactive participation in optimizing service processes.
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Our expectations of you
Education
- Completed commercial or technical training (apprenticeship, HAK, etc.).
Qualifications
- Experience with ticketing systems is an advantage.
- Very good knowledge of German.
- Good MS Office or IT skills.
- Driver's license B.
Experience
- Initial professional experience in a comparable position.
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What we offer
- Work with genuine added value: A meaningful activity where your contribution truly matters.
- Varied daily work: Exciting tasks with a combination of organizational and technical challenges.
- Shape the future actively: Contribute to innovative and forward-looking projects.
- Predictable work-life balance: Structured working hours for greater stability and reliability.
- Top Location: Modern workplace in a central location in Linz.
- Perfectly accessible: Excellent public transportation connections and parking options, subject to availability.
- Attractive extras: free beverages, fresh fruit, as well as various discounts and partnerships.
- Team spirit included: A motivated, dynamic team looking forward to your support.
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Benefits
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Health, Fitness & Fun
Job Locations
More about the Recruiting Agency
REGIUS Personalmanagement GmbH
REGIUS Personalmanagement GmbH is a trusted partner for personnel placement and career consulting in the DACH region. The company offers individual personnel solutions and places qualified specialists for companies.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Help desk staff
- Salary
- from 2.700 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.002 € net/month
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
