Job
In this role, you assist in first-level support, process service requests and tickets, coordinate with departments, manage database systems, and optimize service operations.
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Your role in the team
- Support in first-level support for the entire project, product, and IT environment.
- Receiving, reviewing, and processing incoming service requests and tickets.
- Coordination with internal departments as well as forwarding of concerns to the relevant specialist areas.
- Processing of orders and assignments, including the preparation of offers.
- Maintenance, updating, and organization of database systems.
- Proactive participation in optimizing service processes.
Our expectations of you
Education
- Completed commercial or technical training (apprenticeship, HAK, etc.).
Qualifications
- Experience with ticketing systems is an advantage.
- Very good knowledge of German.
- Good MS Office or IT skills.
- Driver's license B.
Experience
- Initial professional experience in a comparable position.
What we offer
- Work with genuine added value: A meaningful activity where your contribution truly matters.
- Varied daily work: Exciting tasks with a combination of organizational and technical challenges.
- Shape the future actively: Contribute to innovative and forward-looking projects.
- Predictable work-life balance: Structured working hours for greater stability and reliability.
- Top Location: Modern workplace in a central location in Linz.
- Perfectly accessible: Excellent public transportation connections and parking options, subject to availability.
- Attractive extras: free beverages, fresh fruit, as well as various discounts and partnerships.
- Team spirit included: A motivated, dynamic team looking forward to your support.
Benefits
Work-Life-Integration
Food & drink
Higher take-home pay
Health, fitness & fun
Job locations
More about the recruiting agency
REGIUS Personalmanagement GmbH is a trusted partner for personnel placement and career consulting in the DACH region. The company offers individual personnel solutions and places qualified specialists for companies.
- Recruiting Agency
- Hybrid, Onsite
- Recruitment Agency
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