Job
In this role, you will be the first point of contact for customer inquiries by managing 1st & 2nd level IT support tasks such as user management, client installations, and network maintenance.
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Job technologies
Your role in the team
- As an IT Service Desk Engineer, you are the first point of contact for our customers and an important part of our team.
- You work with modern technologies, take responsibility, and grow with us – professionally and personally.
- 1st & 2nd Level IT Support
- Management of server, network, and virtualization environments
- User and Permissions Management
- Client installations, updates, and patch management
- Mobile Device Management
- Interface with customers, suppliers, and external partners
Our expectations of you
Education
- Completed IT training
Qualifications
- Knowledge of Windows Server, Windows Client, and Linux
- Independent, customer-oriented working style
- Very good German and good English skills
- Class B driver's license
Experience
- At least 2 years of professional experience in 1st/2nd Level Support
- Experience with VMware, network technology (switches, firewalls - Fortinet preferred)
What we offer
- Modern Workplace
- Flexible working hours & structured onboarding (Buddy system)
- Further Education & Development Opportunities
- Salary from €3,000 gross (full-time, 38.5 hours/week) - Overpayment possible depending on qualifications
Benefits
Food & drink
Work-Life-Integration
Job locations
About your employer
Sigmavista it consulting gmbh is a young company, but with years of experience in providing competent services to internationally- operating production companies. 16 qualified employees offer professional IT services, including IT infrastructure, software development and project management, from the company's headquarters in Traun.
- Established Company
- Onsite, Hybrid
- Consulting · Internet, IT, Telecommunication
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