Job
In this role, you monitor IT systems using advanced security applications, analyze security-related events, and handle incidents while continuously enhancing your knowledge in IT security.
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Job technologies
Your role in the team
- You are at the forefront: You monitor IT systems with state-of-the-art security applications (SOAR, SIEM).
- You analyze and assess initial indications of security-related incidents.
- You work with predefined playbooks — but also with understanding and experience.
- You escalate issues when necessary, but you are also capable of resolving simple incidents directly.
- You document cleanly, understandably, and transparently — for us, for clients, and for future analyses.
- You stay cool even when multiple alerts go off simultaneously – with prioritization and overview.
- You work within a 24/7 operation, focusing on night, weekend, and holiday shifts — of course, well scheduled and with sufficient rest periods.
- If you want, there's even more we can do: we'd be happy to sit down with you and develop a strengths-oriented development plan for your path into 2nd and 3rd level.
Our expectations of you
Qualifications
- Basic IT understanding: You know what TCP/IP is, you've seen Windows logs before, and terms like VPN, AV, or DNS are not unfamiliar to you.
- You are attentive, meticulous, and enjoy working in a structured manner.
- You are communicative - both with your team and with clients.
- You have good German and solid English skills.
- You want to learn more – especially in the field of IT security.
- What You DON'T Need: The perfect list of skills - we believe in talents, not checklists.
Benefits
Work-Life-Integration
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
We offer comprehensive national and international service offerings and operate a 24/7 Global Service Desk. With our corporate headquarters in Austria (Vienna) and distributed locations, we are service specialists in the areas of connectivity and security and stand for outstanding quality in project implementation and IT service delivery.
- 1-49 Employees
- 2004
- Digital Agency
- Full Remote, Hybrid, Onsite
- Consulting · Internet, IT, Telecommunication
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