Job
In this role, you are responsible for IT support, installation and maintenance of client applications, analysis of technical issues, and management of IT infrastructure and security standards in Windows environments.
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Job technologies
Your role in the team
- As an IT Support Engineer in our IT & Infrastructure Team, you are the first point of contact for our internal colleagues on all IT and infrastructure topics.
- Your responsibilities include supporting and installing our customer applications, analyzing technical issues, setting up and maintaining monitoring systems, loading and testing databases, and coordinating with our data center partner.
- You are responsible for the onboarding and offboarding of new employees, including the provisioning and management of the necessary hardware.
- In addition, you will handle administrative and commercial topics and manage all licenses as well as the procurement of IT infrastructure hardware.
- Together with your colleagues, you work on exciting IT projects and actively contribute to maintaining and further developing our security standards in the Windows Server environment.
- Some of this is new to you? No problem! At Delegate, you have the opportunity to try out exciting new technologies and develop yourself further.
Our expectations of you
Education
- You have completed IT training (HTL / University of Applied Sciences / University) or extensive experience as an IT generalist in the Windows environment.
Qualifications
- You have a good understanding of IT security standards and best practices in the Windows environment.
- You speak fluent German and have very good spoken and written English skills.
- You enjoy independent infrastructure projects.
- You have basic knowledge of database systems (SQL Server/Oracle).
- You have knowledge in the areas of Cloud Services (Microsoft Azure, O365) and Linux.
Experience
- You bring extensive experience in Windows Server, Active Directory, and Microsoft 365.
- You have experience in IT support for internal users and are accustomed to acting as the first point of contact for IT issues.
- You have already gained some experience in project management.
- Experience with ticketing systems (e.g., Zendesk, Jira).
- Experience in Endpoint Management / Device Management.
What we offer
- You will have your personal workspace at our central office location at Praterstern, but you are also welcome to work partly from home.
- Your four-legged friend is also very welcome with us, in accordance with the Dog Policy.
- Last but not least, we have a relaxation area where you can clear your mind and recharge your batteries.
- We are a team: We treat each other with respect.
- Everyone has a voice, and it is ensured that even quiet voices are heard.
- We take time for each other: regular brunches, annual company celebrations, after-work parties, and team-building events.
- We know that you can't live on air and love alone, which is why we offer free drinks, fruit, a cereal bar, and a coffee lounge.
- If that's not enough for you, there are numerous shops and restaurants nearby.
- The collective agreement minimum salary for this position (full-time) is EUR 44,170.00 gross per year.
- Based on your qualifications and experience, a market-compliant salary is of course provided.
Benefits
Work-Life-Integration
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Our Delegate Team is made up of experienced and long-time industry specialists, combined with experienced software engineers and a long-standing management team. We support our customers both on site as well as remotely via remote access and telephone hotline. We understand the industry we work in and help our clients succeed.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.1
- Team culture
- 4.3
- Career growth
- 3.0
- Working conditions
- 3.8
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