Job
In this role, you ensure the stable operation of AI platforms on OpenShift, configure systems, analyze issues, and provide 2nd-level support for complex inquiries.
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Job technologies
Your role in the team
- You ensure the stable operation of our AI platforms on OpenShift and lay the foundation for reliable use of modern AI services.
- In daily operations, you are a key constant: you execute service and business processes and ensure that inquiries and workflows are handled efficiently.
- You configure product-specific components and create the technical prerequisites for secure and high-performance operation.
- When challenges arise, you get to the root of the causes. You analyze code and log files, identify correlations, and develop sustainable solutions.
- As the primary contact in 2nd-level support, you assist users and customers with complex issues and ensure quick assistance.
- Before new releases or patches go live, review them carefully and support their successful deployment.
- In our matrix organization, you connect different departments with each other. You coordinate with the other colleagues from operations as well as from other business units such as infrastructure or development, and you oversee releases from planning to implementation.
- You play an active role in developing innovations on your way to the production environment and actively shape the future of our AI services.
- Through continuous monitoring using existing tools, you identify the need for action early and ensure that minor irregularities do not develop into major problems.
- With your technical expertise and communication skills, you create a tangible added value for clients, users, and your team.
Our expectations of you
Education
- Technical or business administration education (HTL/HAK/University/FH with a focus on Computer Science, Business Informatics) or equivalent professional experience.
Qualifications
- A strong interest in AI and LLM technologies as well as their responsible use in administration is desirable.
- Very good knowledge in the following technologies and areas: container platforms (ideally OpenShift), monitoring tools (preferably Grafana), web technologies.
- Ideally, knowledge in the following areas: database knowledge with a focus on PostgreSQL, Linux systems (RedHat preferred), personnel management applications (SAP HCM or others), XML or JSON advantageous, ITIL knowledge.
Experience
- At least 1.5 years of relevant professional experience in supporting IT applications.
What we offer
- For this position, a gross annual salary of at least EUR 56,894.32 is provided, based on a full-time employment of 38.5 hours per week, according to the BRZ collective agreement.
- The actual classification depends on your qualifications and professional experience.
- If you do not yet fully meet the requirements profile, the classification will be made according to the designated salary group.
- Additional qualifications or experience you bring will of course be recognized.
- Additional benefits are compensated through time off or additional remuneration.
- We are committed to increasing the representation of women in all business areas and promote equal opportunities.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
- 250+ Employees
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.3
- Team culture
- 4.2
- Career growth
- 4.0
- Working conditions
- 3.9
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