Job
In this role, you assist users with IT inquiries, manage ITSM systems, handle client and printer management, and create technical documentation and user manuals.
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Job technologies
Your role in the team
- Client and User Administration
- Recording and tracking of requirements and IT issues
- Assistance with user inquiries
- Management of the ITSM system
- Management of the client landscape and mobile devices
- Printer Management
- IT support for events
- Creation and maintenance of user manuals and technical documentation
- Interest in film production (filming and video editing)
Our expectations of you
Education
- Completed technical training (e.g., IT apprenticeship, HTL) or equivalent professional experience
Qualifications
- In-depth knowledge of Windows 11 and MS Office 365
- Basic knowledge of system administration
- Basic knowledge of Windows and Linux server systems
- Knowledge of ITSM systems is an advantage
What we offer
- Full-time or part-time (minimum 35 hours per week) starting immediately
- Workplace in the best location in the heart of Vienna with home office option and flexible working hours
- Customized onboarding phase with mentoring program and internal training
- Meal allowance in the form of vouchers, fruit, coffee, and tea for free consumption in the employee kitchens
- Free coaching opportunities for all employees facing personal or professional challenges
- Family-oriented working environment with a special focus on work-life balance.
- The collective agreement minimum salary for this position, based on the above-mentioned qualification profile and according to the collective agreement for employees of banks and bankers, is EUR 2,981.98 gross per month (full-time basis). A willingness to pay above this amount is, of course, dependent on professional qualifications and experience.
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
Wien
The Bank Gutmann is renowned for its expertise in wealth management and its deep understanding of the needs of its clients. Independent awards repeatedly certify the bank's superior consulting competence and market leadership in Austria. Our clients include both Austrian and international entrepreneurs, foundations, wealthy private individuals and families, as well as institutional investors.
- 250+ Employees
- 1922
- Established Company
- Hybrid, Onsite
- Banking, Finance, Insurance
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