Logo NTT DATA Österreich GmbH

Senior ServiceNow Solution Architect

Job

  • Level
    Senior
  • Location
    Graz, Innsbruck, Vienna
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, Project, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 65.000 € gross/year

Job Summary

In this role, you develop technical architectures for ServiceNow, design integration strategies, and support project teams in implementation while ensuring the quality and efficiency of the solutions.

Job Technologies

Your role in the team

  • Development of technical architectures and designs considering functionality and scalability, coupled with collaboration with clients and stakeholders to identify their business and technical requirements.
  • Drafting integration strategies for seamless interaction of ServiceNow with existing systems as well as identifying optimization potentials to enhance efficiency, user-friendliness, and performance.
  • Provision of expert knowledge for the optimal use of the ServiceNow platform as well as technical support for developers and project teams to ensure adherence to coding standards and best practices.
  • Support for implementation teams during projects to ensure correct execution of the architectural design as well as review of the implemented solutions for quality and fulfillment of business requirements.
  • Conducting reviews and validations of architectures to ensure their robustness and future-proofing, as well as effectively communicating technical concepts to various stakeholders.
  • Building and maintaining relationships with clients and internal teams to promote effective collaboration, as well as developing solutions that are scalable for future requirements and ensure optimal resource utilization.

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Our expectations of you

Qualifications

  • Comprehensive understanding of the various modules such as ITSM, ITOM, ITBM, and HR Service Delivery, as well as current ServiceNow certifications.
  • Knowledge of software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies to design stable and scalable solutions.
  • Ability to model and analyze business processes as well as to understand and document customer requirements in order to develop targeted solutions.
  • In-depth knowledge of the ITIL framework for designing efficient processes as well as the application of best practices to improve service management.
  • Ability to present technical concepts clearly and understandably, build effective relationships with stakeholders, and incorporate their needs into the solution architecture.
  • As a structured team player (m/f/x) with a high degree of initiative, you possess strong communication skills as well as fluent German and English language skills.

Experience

  • Experience in leading projects and teams for the implementation of ServiceNow solutions, as well as a commitment to mentoring and continuous learning in the field of ServiceNow and industry trends.

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What we offer

  • Flexible working hours with flextime regulation and travel time are considered working hours.
  • December 12th and 31st as days off.
  • Remote work and mobile working abroad within the EU are possible.
  • Attractive benefit and compensation optimization programs: JobRad, exclusive discounts via Corporate Benefits, and much more.
  • Extensive health and wellness benefits such as a Haelsi membership and MyClubs sports vouchers.
  • Internal and external training opportunities at the NTT DATA Academy with technical training, certification programs, soft skills courses, and Udemy access.
  • Varied corporate volunteering opportunities, diverse communities and initiatives (on diversity, equity & inclusion, sustainability, and more) with knowledge exchange at eye level.
  • Team-oriented corporate culture with plenty of scope for creativity.
  • A market-compliant, attractive, and performance-based salary starting from EUR 65,000, with willingness to pay above this amount depending on experience and qualifications.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Food & Drink

Higher Take-Home Pay

Topics You Will Work On

Job Locations

  • Location Graz

    Steiermark

    Austria

  • Location Innsbruck

    Tirol

    Austria

  • Location Vienna

    Austria

About Your Employer

NTT DATA Österreich GmbH

NTT DATA Österreich GmbH

Wien

NTT DATA is a leading provider of business and IT solutions, and a global innovation partner for its customers. The Japanese company headquartered in Tokyo is represented in over 40 countries worldwide.

Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication

Employer reviews

by devworkplaces.com

Total

(1 Review)
3.8
  • Culture

    3.5
  • Workingconditions

    4.3
  • Engineering

    3.5
  • Career Growth

    4.0
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Logo NTT DATA Österreich GmbH

Senior ServiceNow Solution Architect

Salary
from 65.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 43.766 € net/year
Location
Graz, Innsbruck, Vienna
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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