Job
In this role, you assist users in effectively utilizing the building and housing register while handling complex inquiries and ensuring data quality through evaluations and training materials.
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Job technologies
Your role in the team
- Support for users (internal/external) in the targeted and efficient use of the Building and Housing Register (GWR)
- Processing and answering complex technical and professional questions
- Creation of evaluations and plausibility checks to ensure and improve data quality
- Identification and documentation of root causes of errors and development of sustainable solutions to improve functionalities in the GWR
- Creation, maintenance, and further development of training materials, manuals, and learning videos
Our expectations of you
Education
- Completed higher education at the matriculation level
Qualifications
- Interest in data analysis, processing, and interpretation
- High level of service orientation with proactive, empathetic work approach and strong communication skills
- Independent, structured, and solution-oriented work approach combined with initiative
- Excellent spoken and written German skills; English is an advantage
Experience
- Ideally experience in user support, customer service, or support of specialized applications
- Excellent knowledge of the Microsoft 365 platform; experience in R, SQL is an advantage
What we offer
- A diverse and responsible range of tasks
- A modern working environment with scope for design and personal responsibility
- Extensive onboarding as well as professional and personal development opportunities
- Attractive social benefits
- A long-term employment relationship in a stable work environment
- Annual gross salary based on a 40-hour week: from €42,359.80
- The actual classification is determined by taking into account any relevant prior professional experience.
Benefits
Work-Life-Integration
Job locations
About your employer
Statistics Austria is the leading, independent provider of data and information for citizens, business, science, politics and administration. The commitment and professional competence of our employees ensure that our figures and statistics are efficiently collected, evaluated and made available in a comprehensible and user-friendly form using scientifically sound and innovative methods.
- Established Company
- Onsite, Hybrid
- Public Service, Unions
Employer reviews
- Team culture
- 3.5
- Career growth
- 2.3
- Engineering
- 2.5
- Working conditions
- 3.8
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