Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Dornbirn
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for IT inquiries, manage tickets, set up workplaces, conduct error analysis both on-site and remotely, and handle user access management.
Job Technologies
Your role in the team
- First point of contact for IT inquiries (via email or ticketing system)
- Setup of new workstations (Windows, Office 365, Mobile Devices)
- On-site or remote error analysis and troubleshooting
- User management (Active Directory, Exchange, etc.)
- Processing requests in our ticket system
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Our expectations of you
Education
- Completed vocational training (career changer), experience in the IT sector is an advantage
Qualifications
- Good knowledge of Windows operating systems and Microsoft Office
- High customer and service orientation as well as team skills
- Class B driver's license advantageous
- Very good spoken and written German skills
Experience
- Experience with ticketing systems and IT processes is an advantage.
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What we offer
- Varied activity with development potential
- Collaboration in a collegial and competent team
- Modern work tools and flexible working hours
- Further training opportunities & certifications
- Modern workplace with free drinks and snacks
- Company laptop and mobile phone
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Benefits
More net
Work-Life-Integration
Job Locations
This is your employer
BOG Büro-Organisations - GmbH & Co KG
Dornbirn
The company provides sales and maintenance/support of computer systems, networks, multifunction printers, color printers, accessories, business software etc. They are also the representative for firms Olivetti, Wortmann, Mesonic Microsoft,, Panda Sophos and HP in this area. Their customer base consists of businesses in retail trade and industry as well as commercial entities located in Vorarlberg.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1979
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Trade
IT Service Desk Agent
- Location
- Stadt Dornbirn
- Working Model
- Onsite
- Diversity
- Open for all genders
