Job
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Job technologies
Your role in the team
- Support for our users with regard to hardware and software (Microsoft standard products, business applications).
- Processing and tracking of requests at our central service desk (recording, classification and independent processing).
- Structured and solution-oriented error analysis, troubleshooting and documentation of the activities carried out.
- Commissioning and automated installation of new devices (PC, notebook, smartphone, printer, etc.) and applications.
- Management of access systems and IT systems (e.g. allocation of rights, access authorizations).
- Ensuring the availability of environments and secure IT operations.
- Collaboration with external IT partners.
- Updating the knowledge base to continuously improve the service and track solutions and actions, as well as general administrative activities.
Our expectations of you
Education
- Technical training (apprenticeship, HTL) or career changer with relevant professional experience.
Qualifications
- Good knowledge of the current Microsoft product range (client, server and productivity server, on-prem and cloud).
- Current knowledge of mobile devices (Android, iOS).
- Team player with a strong focus on customer, service and quality.
- Independent, responsible working style and strong communication skills.
Experience
- Experience with modern enterprise solutions (server virtualization, VDI, client automation, storage, network, security concepts).
- Ideally experience in IT support (ticket systems).
Benefits
Food & drink
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
Grödig
At Digital Elektronik, we specialize in bringing innovative products to market quickly and efficiently. With three locations in St. Leonhard bei Salzburg, Tamsweg im Salzburger Land, and Derventa in Bosnia-Herzegovina, we are able to manufacture a wide range of electronic and fine mechanical products. From PCB assembly to digital device fabrication, metalworking, cable harness assembly, and much more - we can take your product from concept to completion quickly and flawlessly.
- 250+ Employees
- 1978
- Established Company
- Onsite
- Electronics, Automatization
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