Job
In this versatile role, you assist employees with IT workplace issues, manage IT equipment, take on facility management tasks, and act as the liaison to external service providers.
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Your role in the team
- IT Workplace Support: You are the first point of contact for our employees and actively assist them with everyday IT issues (e.g., headset setup, login problems, home office setup).
- IT Equipment Management: You will be responsible for the independent management, ordering, provisioning, and maintenance of our hardware and all IT equipment.
- Interface to IT infrastructure: You act as the central link to our external IT infrastructure service provider when it comes to hardware topics and client programs.
- Facility Management: You proactively handle traditional on-site facility tasks and serve as a reliable interface to external building management.
- Support & Assistance: You will handle general administrative support and assistance tasks to ensure smooth operations at our location in Linz.
Our expectations of you
Education
- Completed vocational training (technical or commercial) combined with a very high IT affinity and enthusiasm for technology.
Qualifications
- Absolute hands-on mentality: You have no problem rolling up your sleeves and getting pragmatic about facility issues.
- Strong service orientation, patience, and enjoyment in supporting colleagues as a competent problem solver.
- Strong communication skills and negotiation prowess in daily coordination with external service providers and building management.
Experience
- Initial professional experience in IT support, helpdesk, office management, or a comparable interface role.
What we offer
- A versatile and responsible role in which you will play a key part in ensuring that everything runs smoothly with regard to technology and spatial arrangements.
- A modern and collegial working environment directly on-site at our office in Linz.
- Thorough onboarding, short decision-making processes, and a respectful togetherness.
- Flexible working hours tailored to your life - we offer this position from 20 to 30 hours per week.
- For this position, we guarantee an attractive and market-appropriate compensation package, which is based on your qualifications and professional experience.
- The minimum annual salary for this position is EUR XXX gross (including special payments) on a full-time basis.
- You can find more information in our collective agreement.
Benefits
Work-Life-Integration
Job locations
About your employer
Graz, Feldkirch, Salzburg, Wien, Linz
With over 24,700 employees working in 1,955 bank branches, Raiffeisen is the largest banking group in the country.
- 1905
- English
- Established Company
- Full Remote, Hybrid, Onsite
- Banking, Finance, Insurance
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