Job
- Level
- Experienced
- Location
- Graz, Wels
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.009 to 4.341€ gross/month
Job Summary
In this role, you assist customers with planning, commissioning, and troubleshooting photovoltaic systems and storage solutions while developing practical solutions for technical inquiries.
Your role in the team
- You are passionate about technology and renewable energy and want to help customers get the most out of their Fronius solutions? Then you are exactly right with us.
- As part of our Technical Competence Center, you are the first point of contact for technical questions related to our energy solutions.
- You support electrical installers and Fronius partners in the planning, commissioning, and troubleshooting of photovoltaic systems, storage solutions, and e-mobility solutions.
- As a technical point of contact, you analyze customer inquiries, develop practical solutions, and provide competent support via phone and email.
- In this role, you will work closely with internal departments and contribute to the continuous improvement of our products, processes, and services.
- After a structured and guided onboarding, you will familiarize yourself step by step with our tools and solutions.
- Thereby, you continuously expand your technical expertise and support our clients with a variety of questions related to renewable energy.
- Furthermore, you can contribute your expertise in other areas:
- Conducting internal and external training sessions
- Creation and further development of training materials
- Support at trade fairs and customer events
- Participation in the further development of products, processes, and support tools
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Our expectations of you
Education
- Completed technical training (apprenticeship, HTL or comparable) in the field of electrical engineering, electronics, or mechatronics
Qualifications
- Passion for technology and renewable energy
- Interest in photovoltaic, storage, and energy management systems
- Strong communication skills and enjoyment in customer contact
- Independent and solution-oriented working style
- Good German and English language skills, both written and spoken
- Good IT user skills (MS Office)
Experience
- Ideally, some initial experience in technical support
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What we offer
- Flexible working hours as well as the possibility of partial home office
- Company restaurant with diverse and seasonal cuisine (meal allowance)
- Parking spaces as well as charging stations for e-cars
- We will cover the costs of public transport tickets for your commute from home to the workplace.
- 3-minute walk to Welser station
- Mentorship & Education Program
- Children's Land and Playgroup with Year-Round Care at the Sattledt Location
- Sports facilities (beach volleyball court, reimbursement of entry fees for various running events, …)
- Our wages and salaries are above the collective agreement (KV) of the electrical and electronics industry.
- The minimum values for collective bargaining range between EUR 3,009.82 and EUR 4,341.59 - with willingness to pay above these amounts.
- The exact amount depends on your qualifications and experience.
- We are among the best employers in Austria and offer numerous benefits, a family-like working atmosphere, and exciting development opportunities.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Fronius International GmbH
Pettenbach, Sattledt, Steinhaus, Thalheim Bei Wels, Wels, Stierofen, Wien, Neuhof, Berlin, Wels, Pettenbach, Wels
Today, Fronius stands on three main pillars: Perfect Welding, Solar Energy, and Perfect Charging. Our products are manufactured for the global welding equipment market, we offer inverters and storage systems to photovoltaic customers as well as battery charging systems.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1945
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Electronics, Automatization, Power Sector, Economy
Employer reviews
by devworkplaces.com
Total
(3 Reviews)3.7
Workingconditions
4.6Engineering
3.0Career Growth
3.7Culture
3.7
Technical Support Staff - Renewable Energies
- Salary
- 3.009 to 4.341€ gross/monthEstimated net salary based on the gross salary in the job ad.2.179 to 2.892 € net/month
- Location
- Graz, Wels
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
