Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 30.000 € gross/year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will administer the ERP system Cover, manage Invoicing processes, and provide application support for internal systems while handling User Access Management and documentation. You'll also analyze business processes and conduct troubleshooting.
Job Technologies
Your role in the team
- Administration and support of the Cover ERP system, particularly accounting/invoicing processes.
- First point of contact for application support of internal IT systems (MS Dynamics, WordPress, Censhare, Cover).
- User Access Management: creation, permissions, onboarding/offboarding, and deactivation of user accounts in Cover, MS Dynamics, WordPress, and Censhare, in collaboration with the specialist departments.
- Documentation of support requests, solutions, and system processes; creation of instructions and application documentation for internal users.
- Support with data analysis and maintenance of master data.
- Error analysis and troubleshooting of technical issues in the systems.
- Understanding and analyzing commercial processes, particularly in the area of accounting/invoicing.
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Our expectations of you
Education
- Completed education in the field of computer science, business informatics, or a similar discipline.
Qualifications
- Knowledge in user and permission management.
- Commercial understanding, especially in the area of accounting/invoicing.
- Enthusiasm for AI-powered tools and interest in integrating them into support and documentation processes.
- Excellent communication skills, with the ability to explain technical matters clearly.
- Independent, structured working style with strong problem-solving skills.
Experience
- Experience in support and administration of ERP systems (ideally Cover and/or BMD) as well as MS Dynamics 365, Azure, WordPress, Censhare.
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What we offer
- Interesting and challenging area of responsibility.
- Excellent public accessibility.
- The opportunity to be part of a motivated team with a strong team spirit.
- Flexibility through flexible working hours and home office.
- Subsidy for gym membership as well as attractive employee discounts and company events.
- Long-term career prospects in an expanding media company.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Falstaff Verlags GmbH
Wien
Falstaff is the leading wine, gourmet, and travel magazine in the German-speaking world, with its headquarters in Vienna. In addition to the magazine itself, a variety of different guides are produced on various topics. Exciting special publications round out the publishing portfolio.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Employer reviews
by devworkplaces.com
Total
(1 Review)Workingconditions
3.2Career Growth
3.0Engineering
3.0Culture
3.2
ERP & Application Support Specialist
- Salary
- from 30.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 24.188 € net/year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
