Job
In this role, you will handle IT support requests, assist with the administration of on-premises and AI servers, and manage user accounts and devices while working on exciting IT projects.
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Job technologies
Your role in the team
- IT support: Handling requests and tickets in 1st- and 2nd-level support (approx. 50% of the role).
- System Administration: Support with the management and maintenance of the on-premises server infrastructure (approx. 50% of the role).
- Servers & AI: Contribute to the management of traditional servers as well as modern AI/GPU servers.
- Microsoft 365: Support for the ongoing operation of Exchange, Teams, and SharePoint.
- Client Management: Management and provisioning of Windows and macOS devices via Microsoft Intune.
- User Management: Handling onboarding and offboarding, including user accounts, licenses, and permissions.
- IT equipment: Preparation and distribution of hardware, accessories, and workstations.
- IT projects: Contributing to projects related to infrastructure, cloud, and cybersecurity.
- Documentation & Inventory Management: Maintaining technical documentation and managing IT assets and tickets in Jira.
Our expectations of you
Education
- You have completed technical training (e.g. an apprenticeship, vocational school, or HTL) or have equivalent practical experience.
Qualifications
- You don’t have to know everything yet—but you should want to understand how things work!
- Cloud technologies, cybersecurity, and IT infrastructure excite you—whether it’s servers, networks, or modern AI hardware.
- You enjoy discovering new technologies, understanding how things are connected, and finding solutions.
- Initial experience with Microsoft Windows, Microsoft 365, or Microsoft Intune is an advantage.
- Knowledge of virtualization (e.g., Proxmox) or experience managing on-premises servers is an added advantage.
What we offer
- Newly created position offering scope to shape the role and opportunities for professional development.
- Structured onboarding and support from an experienced IT team.
- Opportunity to build and deepen technical skills directly in day-to-day work.
- Exciting insights into modern IT infrastructure, cloud technologies, and AI hardware.
- 2 days of working from home per week.
- The minimum salary is EUR 2,900 gross per month on a full-time basis, in accordance with the IT collective agreement.
- Depending on your qualifications and professional experience, a significantly higher salary is possible — up to EUR 3,800 gross per month for candidates with relevant experience.
Benefits
Topics you will work on
Job locations
More about the recruiting agency
Greatgate GmbH is a reliable partner for efficient recruiting. We analyze the job market and identify potential candidates for our customers. With targeted social media recruitment strategies, we minimize wastage for our customers media budget.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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