Job
In this role, you are the central contact for IT issues, providing on-site user support, managing hardware, assisting in IT rollouts, and handling Mobile Device Management and network support.
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Your role in the team
- On-site IT support: Central point of contact for IT issues and user queries at the location.
- Teamwork: Independently managing the site in collaboration with the IT colleague.
- Hardware lifecycle management: Ordering IT equipment, reviewing hardware requirements, and coordinating warranty claims with external IT service providers.
- Rollouts: Support with IT rollouts, as well as coordination and scheduling for the deployment of IT hardware.
- Mobile Device Management (MDM): Setup and management of company mobile phones, assignment of policies, and installation and configuration of business apps.
- Network drives: Structuring and ongoing maintenance of the network drives within the area of responsibility.
- Liaison role: Coordination with central IT and participation in regular cross-site meetings.
- Network support: Logging and initial analysis of network issues, as well as escalation to the responsible network team.
- User support: Clear communication of technical content, changes, and IT processes.
Our expectations of you
Education
- Professional experience in on-site IT support, preferably with completed IT training.
Qualifications
- Independent and structured approach to work, as well as the ability to work in a team.
- Strong communication and coordination skills.
- Service-oriented and clear communication with users.
- Basic knowledge of networking and IT infrastructure.
- Confident use of common office applications.
Experience
- Experience in hardware lifecycle management and Mobile Device Management (MDM).
What we offer
- For this position, we offer a minimum gross monthly salary of EUR 3,302.40 (based on full-time employment).
- Actual compensation depends on the candidate’s qualifications and professional experience.
Benefits
Work-Life-Integration
Food & drink
Health, fitness & fun
Higher take-home pay
Job locations
About your employer
Gmunden, Linz
The Energie AG is a reliable supplier of electricity and energy in Upper Austria, and stands for the highest quality standards.
- Established Company
- Hybrid, Onsite
- Power Sector, Economy
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