Job
In this role, you will manage the operation of applications for the Ministry of Social Services, analyze errors, optimize processes, and take responsibility for technical documentation and service monitoring to ensure smooth application usage.
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Job technologies
Your role in the team
- They ensure the smooth operation of the applications for the Social Ministry Service (covering topics such as issuing disability passes, disbursing social benefits and grants, etc.) and are responsible for the related deployments.
- In the process, you analyze errors and problematic situations. You also assess the impact of incidents on the customer.
- You continuously work on process improvements and take over projects as well as applications from development into operations, also taking care of quality assurance.
- System monitoring, technical optimization, and the maximization of process automation are also part of your responsibilities, as well as service monitoring (adherence to SLAs, availability management).
- They serve as the technical contact for SMS operational matters and expand or create the technical operational documentation.
- You are able to quickly familiarize yourself with technical processes in order to support the team as soon as possible.
Our expectations of you
Education
- Completed higher technical education (FH, university, HTL) with a focus on IT or an equivalent qualification and at least 1.5 years of relevant professional experience.
- ITIL knowledge or training is an advantage
Qualifications
- Strong service and quality orientation
- Knowledge of Java, web technologies, Linux, databases
- Excellent German language skills in spoken and written form
Experience
- Professional experience in Application Management
- Practical experience in Second Level Support
What we offer
- For this position, a gross annual salary of at least EUR 56,894.32 is provided, based on a full-time employment of 38.5 hours per week, in accordance with the BRZ collective agreement.
- The actual classification depends on your qualifications and professional experience.
- If you do not yet fully meet the requirements profile, the classification will be made according to the designated salary group.
- Additional qualifications or experience you bring will of course be recognized.
- Additional benefits are compensated through time off or additional remuneration.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.3
- Team culture
- 4.2
- Career growth
- 4.0
- Working conditions
- 3.9
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