Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will develop strategies for detecting and resolving ICT incidents, coordinate crisis communication, and ensure regulatory compliance within the EU while maintaining close contact with stakeholders.
Your role in the team
- Responsible for detecting, addressing, and resolving ICT-related incidents efficiently to minimize operational disruptions.
- Responsible for developing, implementing, and managing communication strategies for ICT-related and encryption-related incidents, ensuring efficient and clear reporting.
- Responsible for implementation of ICT business continuity or ICT response and recovery plans in the event of activation during a crisis and also regular exercises.
- Handling encryption-related incidents, ensuring compliance with policies and maintaining operational resilience.
- Detects, escalates, and documents incidents promptly, coordinating responses to ensure timely resolution and prevent recurrence.
- Handle all communication related to incidents and company announcements for EU operations, particularly those with regulatory relevance, maintaining compliance and transparency.
- Ensures timely and accurate information dissemination to stakeholders, supporting the organization's operational and regulatory obligations.
- Coordinate and assist in the global ICT Incident and Communication practice.
- Other tasks and IT duties as assigned by EU CISO.
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Our expectations of you
Qualifications
- Grundlegendes Verständnis von IT-Infrastruktur, Betrieb und Kryptoindustrie.
- Possess good learning, communication and independent problem-solving abilities.
- Must be able to multitask and work in a fast-paced environment.
- Fluent in German and English mandatory, Mandarin is a plus.
- This role requires successful candidates to be based in-person in Vienna Headquarter.
Experience
- At least 3-5 years of work experience in financial services with in-depth knowledge of banking regulation (first experience with DORA).
- Experience with incident management tools and IT service management (ITSM).
- Have certain projects implementation and management experience.
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What we offer
- At Bybit, we are committed to fostering a supportive and enriching work environment.
- Our benefits include: Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Karriereentwicklung: Zugang zu Wachstums- und Aufstiegsmöglichkeiten innerhalb eines schnell wachsenden globalen Unternehmens.
- Internal Mobility: Grow with us - Your long-term development is important to us. We offer internal job opportunities to help build your career path.
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Topics You Will Work On
Job Locations
About Your Employer
Bybit
Bybit EU GmbH, based in Vienna, is a licensed provider of crypto-asset services. It targets users in the European Economic Area and offers regulated services related to digital assets. It does not provide investment advice and does not operate a trading platform for crypto-assets.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Banking, Finance, Insurance
ICT Incident Manager
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
