Job
- Level
- Experienced
- Job Field
- IT, Application, DevOps
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 64.554 € gross/year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop tailored ServiceNow solutions, implement ITIL processes such as Incident or Change, and coordinate closely with clients to ensure optimal technical implementations.
Job Technologies
Your role in the team
- As a ServiceNow Implementation Consultant/Developer (m/f/d), you will independently translate the requirements of our customers into powerful ServiceNow solutions.
- You translate technical and procedural requirements into specific technical implementations, and master the balance between customer requirements and platform standard (out-of-the-box).
- As part of a strong team, you deliver projects from concept to go-live.
- Unabhängige Konfiguration, Anpassung und Implementierung von ServiceNow-Lösungen (z. B. ITSM, CSM, ITOM) über den gesamten Projektlebenszyklus.
- Implementation of ITIL-based processes (e.g., Incident, Problem, Change, Request, Service Catalog, CMDB) in ServiceNow.
- Technical analysis of customer requirements as well as derivation and evaluation of solution approaches with regard to feasibility and effort.
- Carrying out tests, fault analysis, and quality assurance of the implemented solutions.
- Close coordination with customers and specialist areas to clarify requirements and present solutions.
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Our expectations of you
Education
- You have a degree in an IT environment or a comparable qualification and have already successfully implemented several ServiceNow projects.
Qualifications
- Profound knowledge of ITIL processes and their mapping in ServiceNow.
- Safe handling of ServiceNow's core technical components (JavaScript, Glide API, Flow Designer, integrations).
- ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are an advantage.
- Strong communication skills and the ability to talk to customers on a professional and technical level.
- Ability to implement projects independently and in a results-oriented manner.
- Communicate fluently in German and English, both orally and in writing.
- Willingness to travel in the DACH region.
Experience
- Several years of practical experience in implementing and configuring ServiceNow.
- Experience with agile or scrum methods.
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What we offer
- In addition to an interesting, constantly evolving work environment, we offer remuneration appropriate to your level and position.
- For legal reasons, we provide information about the minimum annual salary of €64,554 gross on a full-time basis under the collective agreement.
- The final salary is, of course, based on your individual experience.
- You can expect a modern working environment with meal vouchers and attractive health and sports offers.
- Flexible working hours, home office options, and our company kindergarten promote a good work-life balance.
- In addition, you benefit from employee benefits, joint corporate events and other benefits.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
- 🚎Public Transport Allowance
- 🏝️Summer and Christmas Bonus
- 👷♂️Additional Insurance
- 💵Bonus Payments
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
Work-Life-Integration
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🍼Day Care for Kids
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Magenta Telekom
Graz, Wien
With over four million customers, or SIM-card holders, T-Mobile Austria is the nation's second largest mobile phone service provider with a market share of around 32%. The company's heart lies in its 1,300 employees.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)3.5
Engineering
3.1Career Growth
3.2Culture
4.0Workingconditions
3.8
ServiceNow Implementation Consultant / Developer
- Salary
- from 64.554 € gross/yearEstimated net salary based on the gross salary in the job ad.from 43.528 € net/year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
