Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.850 € gross/month
- Location
- Wels
- Working Model
- Onsite
Job Summary
In this role, you take on the technical leadership for a team, coordinate tasks in IT support, optimize processes, and further develop the internal ticketing system. You assist your team in problem-solving and document IT systems.
Job Technologies
Your role in the team
- As a senior team member, you assume technical responsibility for your three colleagues in IT support.
- Coordination of the team and distribution of tasks (load balancing and prioritization of tickets)
- Supporting colleagues in problem-solving and solution-finding
- Content development of the internal ticketing system and optimization of the support process (ITIL)
- Professional development of the team, together with colleagues from IT system and network administration
- Participation in IT projects as well as documentation of IT systems and processes
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Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship | technical school | HTL)
Qualifications
- In-depth knowledge in the area of Windows clients and M365
- Knowledge of common ITSM tools is an advantage.
- Very good German skills as well as good English skills
- Class B driver's license
Experience
- Several years of professional experience in IT support or IT administration
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What we offer
- 2 days a week
- Full-time (from 38 hours per week)
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Benefits
Work-Life-Integration
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- 🏖️Workation
- 🐕Animals Welcome
Health, Fitness & Fun
- 🎳Team Events
- ♿️No Physical Barriers
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🎮Gaming Room
- 🤫Relaxation Rooms
Higher Take-Home Pay
- 🍰Employee Stock Option
- 🚂Climate Ticket
- 🚎Public Transport Allowance
- 💵Bonus Payments
- 🚙Company Car
- 📱Company Phone for Private Use
Food & Drink
Job Locations
About Your Employer
epunkt GmbH
epunkt GmbH is an established recruiting agency specializing in the placement of skilled professionals and executives. It supports companies in filling positions across various industries using modern technologies and active sourcing.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Senior IT Support Engineer
- Salary
- from 2.850 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.088 € net/month
- Location
- Wels
- Working Model
- Onsite
- Diversity
- Open for all genders
