Employee CRM & Digital Systems

KBB - Kultur-Betriebe Burgenland GmbH

Job

In this role, you will manage and develop the CRM system, conduct target group analyses, and be the main contact for inquiries, all while creating and sending newsletters in the B2B sector.

Job summary

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Your role in the team

  • Responsibility for the maintenance, management, and continuous development of the CRM and newsletter system.
  • Ensuring current, consistent, and GDPR-compliant data
  • Management of data structure, segmentation, and permissions within the system
  • Conducting target audience analyses for targeted communication
  • Organization and conducting onboarding sessions for internal teams
  • First point of contact for questions regarding the CRM system
  • Supporting colleagues in their daily use of the system
  • Creating and sending newsletters in the B2B sector
  • Technical coordination with the marketing department for newsletter planning and implementation.
  • Analysis and evaluation of newsletter campaigns
  • Central contact person for internal departments, experience regions, and external partners
  • Administrative support in other digital projects (Burgenland-Card, ERP online shop)
  • Assistant duties for departmental management
  • Project and Process Management in the Digital Environment

Our expectations of you

Education

  • Completed commercial or IT-related education (HTL, HAK, FH, university) or equivalent qualification

Qualifications

  • Knowledge in handling CRM and newsletter systems
  • Analytical skills for data maintenance, segmentation, and target group analysis
  • Structured and independent working style with a high quality standard
  • Strong communication skills and a service-oriented approach
  • Understanding of marketing processes and B2B communication
  • Ability to communicate technical topics clearly
  • Very good spoken and written German skills

What we offer

  • A varied activity in an exciting and dynamic environment Flexible working hours
  • A long-term perspective with a values-driven corporate culture

Benefits

Health, fitness & fun

Topics you will work on

Job locations

Map of the job locations
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  • Location Eisenstadt
    7000 Burgenland, Austria

About your employer

We are THE platform for cultural diversity in Burgenland and offer perfect locations for events of all kinds.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Sports, Leisure · Hotel and Restaurant Industry, Tourism
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Employee CRM & Digital Systems

KBB - Kultur-Betriebe Burgenland GmbH