IT Operations Manager

zerothird

Job

In this role, you manage critical IT infrastructures across multiple countries, optimize processes, and ensure IT service delivery while leading a small team and executing the IT strategy.

Job summary

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Job technologies

Your role in the team

  • Responsible for managing and maintaining security-critical IT infrastructure across multiple countries.
  • A reliable, scalable hybrid IT environment (on-premise infrastructure combined with cloud services where it makes sense)
  • Stable and well-maintained on-prem systems, networks, and workplace infrastructure
  • Clear and enforceable IT processes, standards, and documentation
  • Efficient IT service delivery and user support across the organization
  • Prioritization and workload management in a resource-constrained environment
  • IT budget ownership (planning, cost control, vendor and supplier management)
  • Leading a small internal team and coordinating external IT service providers
  • Defining and executing a pragmatic IT roadmap aligned with operational needs and company growth
  • Ensuring operational stability, system performance, and continuous improvement across all IT domains
  • Leadership & Team Development
  • Operational IT Ownership (hands-on where needed)
  • IT Governance & Process Implementation
  • Service Delivery & Support Oversight
  • Infrastructure & Workplace Management
  • Stakeholder Communication & Alignment
  • Translation of business needs into effective IT solutions

Our expectations of you

Qualifications

  • Starkes Verständnis für IT-Betrieb und Service-Management (ITIL-ausgerichtet)
  • Good understanding of networking fundamentals (VPN, routing, segmentation basics)
  • Solid Linux administration knowledge (operations, patching, maintenance)
  • Comfortable working in hybrid (on-premises + cloud) environments
  • Strong prioritization skills and pragmatic communication style
  • Automation mindset (PowerShell, Bash)
  • Configuration management (e.g. Ansible, Puppet)
  • Familiarity with containerized environments (e.g., Docker)

Experience

  • Proven experience leading a small IT or infrastructure team
  • Experience managing IT budgets and external vendors
  • Solid experience with Microsoft 365, identity, and endpoint management (incl. Apple environments)
  • Experience managing incidents and driving improvements
  • Experience with cloud infrastructure providers
  • Experience scaling IT in a growing company

What we offer

  • The opportunity to build and shape IT from the ground up
  • Direct exposure to management and real decision-making impact
  • High level of ownership and autonomy
  • A pragmatic, engineering-driven work environment
  • Competitive compensation (depending on experience)
  • Flexible work setup with hybrid options
  • A collaborative, no-nonsense team culture

Topics you will work on

Job locations

About your employer

Zerothird develops advanced communication solutions with a focus on quantum cryptography. The company combines academic excellence with engineering expertise to provide ultra-secure encryption keys.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication
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IT Operations Manager

zerothird