Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you manage critical IT infrastructures across multiple countries, optimize processes, and ensure IT service delivery while leading a small team and executing the IT strategy.
Job Technologies
Your role in the team
- Responsible for managing and maintaining security-critical IT infrastructure across multiple countries.
- A reliable, scalable hybrid IT environment (on-premise infrastructure combined with cloud services where it makes sense)
- Stable and well-maintained on-prem systems, networks, and workplace infrastructure
- Clear and enforceable IT processes, standards, and documentation
- Efficient IT service delivery and user support across the organization
- Prioritization and workload management in a resource-constrained environment
- IT budget ownership (planning, cost control, vendor and supplier management)
- Leading a small internal team and coordinating external IT service providers
- Defining and executing a pragmatic IT roadmap aligned with operational needs and company growth
- Ensuring operational stability, system performance, and continuous improvement across all IT domains
- Leadership & Team Development
- Operational IT Ownership (hands-on where needed)
- IT Governance & Process Implementation
- Service Delivery & Support Oversight
- Infrastructure & Workplace Management
- Stakeholder Communication & Alignment
- Translation of business needs into effective IT solutions
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Our expectations of you
Qualifications
- Starkes Verständnis für IT-Betrieb und Service-Management (ITIL-ausgerichtet)
- Good understanding of networking fundamentals (VPN, routing, segmentation basics)
- Solid Linux administration knowledge (operations, patching, maintenance)
- Comfortable working in hybrid (on-premises + cloud) environments
- Strong prioritization skills and pragmatic communication style
- Automation mindset (PowerShell, Bash)
- Configuration management (e.g. Ansible, Puppet)
- Familiarity with containerized environments (e.g., Docker)
Experience
- Proven experience leading a small IT or infrastructure team
- Experience managing IT budgets and external vendors
- Solid experience with Microsoft 365, identity, and endpoint management (incl. Apple environments)
- Experience managing incidents and driving improvements
- Experience with cloud infrastructure providers
- Experience scaling IT in a growing company
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What we offer
- The opportunity to build and shape IT from the ground up
- Direct exposure to management and real decision-making impact
- High level of ownership and autonomy
- A pragmatic, engineering-driven work environment
- Competitive compensation (depending on experience)
- Flexible work setup with hybrid options
- A collaborative, no-nonsense team culture
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Topics You Will Work On
Job Locations
About Your Employer
zerothird
Zerothird develops advanced communication solutions with a focus on quantum cryptography. The company combines academic excellence with engineering expertise to provide ultra-secure encryption keys.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Operations Manager
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
