Logo zerothird

IT Operations Manager

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Job

  • Level
    Experienced
  • Job Field
    IT, Network, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you manage critical IT infrastructures across multiple countries, optimize processes, and ensure IT service delivery while leading a small team and executing the IT strategy.

    Job Technologies

    Your role in the team

    • Responsible for managing and maintaining security-critical IT infrastructure across multiple countries.
    • A reliable, scalable hybrid IT environment (on-premise infrastructure combined with cloud services where it makes sense)
    • Stable and well-maintained on-prem systems, networks, and workplace infrastructure
    • Clear and enforceable IT processes, standards, and documentation
    • Efficient IT service delivery and user support across the organization
    • Prioritization and workload management in a resource-constrained environment
    • IT budget ownership (planning, cost control, vendor and supplier management)
    • Leading a small internal team and coordinating external IT service providers
    • Defining and executing a pragmatic IT roadmap aligned with operational needs and company growth
    • Ensuring operational stability, system performance, and continuous improvement across all IT domains
    • Leadership & Team Development
    • Operational IT Ownership (hands-on where needed)
    • IT Governance & Process Implementation
    • Service Delivery & Support Oversight
    • Infrastructure & Workplace Management
    • Stakeholder Communication & Alignment
    • Translation of business needs into effective IT solutions

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    Our expectations of you

    Qualifications

    • Starkes Verständnis für IT-Betrieb und Service-Management (ITIL-ausgerichtet)
    • Good understanding of networking fundamentals (VPN, routing, segmentation basics)
    • Solid Linux administration knowledge (operations, patching, maintenance)
    • Comfortable working in hybrid (on-premises + cloud) environments
    • Strong prioritization skills and pragmatic communication style
    • Automation mindset (PowerShell, Bash)
    • Configuration management (e.g. Ansible, Puppet)
    • Familiarity with containerized environments (e.g., Docker)

    Experience

    • Proven experience leading a small IT or infrastructure team
    • Experience managing IT budgets and external vendors
    • Solid experience with Microsoft 365, identity, and endpoint management (incl. Apple environments)
    • Experience managing incidents and driving improvements
    • Experience with cloud infrastructure providers
    • Experience scaling IT in a growing company

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    What we offer

    • The opportunity to build and shape IT from the ground up
    • Direct exposure to management and real decision-making impact
    • High level of ownership and autonomy
    • A pragmatic, engineering-driven work environment
    • Competitive compensation (depending on experience)
    • Flexible work setup with hybrid options
    • A collaborative, no-nonsense team culture

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    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    zerothird

    zerothird

    Zerothird develops advanced communication solutions with a focus on quantum cryptography. The company combines academic excellence with engineering expertise to provide ultra-secure encryption keys.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo zerothird

    IT Operations Manager

    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders
    English Only
    English only required

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