Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.100 € gross/month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will focus on supporting international customers in critical security areas, influencing system integration, performing error analyses, and ensuring 1st & 2nd level support.
Your role in the team
- We are expanding our team and are looking for a dedicated IT Service Engineer to support our international clients in the security-critical sector.
- These are maintained through remote support as part of service contracts, as well as on-site when needed.
- During an individual onboarding phase, you will be optimally prepared for your new areas of responsibility.
- 1st & 2nd Level Support.
- Hardware- and software-related system integration at the customer's site.
- Maintenance and repair of our systems.
- Independent fault analysis and troubleshooting.
- Fulfillment of the agreed Service-Level Agreements (SLAs).
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Our expectations of you
Education
- Technical education with a focus on computer science.
Qualifications
- Communicative, positive attitude towards new tasks.
- Solution-oriented thinking, customer and service orientation.
- Knowledge in the field of telecommunications (VoIP) is an advantage.
- A high degree of independence and team orientation.
- Good knowledge of German and English.
- Willingness to travel.
- Driver's license B.
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What we offer
- Excellent working environment and dedicated team.
- Growth-oriented company.
- Flexible working hours.
- Full-time employment.
- Good development and career advancement opportunities.
- Attractive and modern workplace (close to subway).
- An attractive package of additional benefits (> €2,000 per employee/year).
- Salary of at least €3,100 gross/month according to KV-IT.
- Overpayment depending on experience and qualifications.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Voxtronic Technology Computer-Systeme GmbH
Wien
At Voxtronic, we specialize in developing security-related products and solutions for the telecommunications industry, as well as automating telecommunication processes. In collaboration with our clients, we use innovative technologies and hardware systems to create cutting-edge solutions across all areas of information and telecommunications technology.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Engineer
- Salary
- from 3.100 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.231 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
