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Your role in the team
- IT support for our end users with hardware and software issues remotely and on-site at our two locations in Vienna and Hornstein/near Eisenstadt
- Setting up workstations (assigning user rights, creating users, setting up devices, managing hardware, etc.)
- Independent analysis and resolution of incidents and their documentation (1st level support)
- Support and maintenance in the Office 365, Sharepoint, Microsoft Server environment
- Management and support of our telecommunications solutions (SIP telephone system and mobile communications)
- Implementation of new technologies, processes and software solutions in the IT team
- Collaboration on IT & telecommunications projects such as implementation of the ERP system
Our expectations of you
Education
- Ongoing IT training (university/technical college) or completed training in the IT field (apprenticeship, HTL etc.)
Qualifications
- Knowledge of the Windows Server environment, Active Directory including group policies and distributed, complex networks including TCP/IP, DNS, DHCP
- Very good knowledge of German and good knowledge of English
- Structured and solution-oriented working method
- Driving license B to reach both locations (a company vehicle is available)
- Willingness to work shifts and be on call in the evenings after coordination within the team
Experience
- Professional experience in IT system administration
Job locations
About your employer
Sigmapharm Arzneimittel GmbH is an established Austrian company that has been successfully developing, producing, and distributing high-quality medical products and pharmaceuticals worldwide in collaboration with MoNo chem-pharm Produkte GmbH. With our extensive experience, we focus on the development and production of sterile and non-sterile liquid products for the field of otolaryngology.
- Established Company
- Onsite, Hybrid
- Pharmaceutical Sector, Chemical Industry, Biotech
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