Job
In this role, you are responsible for analyzing and resolving complex issues in Linux-based POS systems, actively working on automating and documenting support processes.
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Job technologies
Your role in the team
- Responsibility for the high availability of one of Austria’s largest Linux-based retail infrastructures.
- Systematic analysis and resolution of complex issues with the POS systems in our stores at the third level of support.
- Close collaboration with Service Owners, 1st- and 2nd-level support, development teams, and suppliers.
- Troubleshooting at the operating system, network, storage, process, and application levels.
- Log, performance, and resource analysis.
- Further development of scripts and technical tools for diagnosing, automating, and standardizing support processes.
- Creating technical documentation and troubleshooting guides to facilitate knowledge transfer within the team.
Our expectations of you
Education
- Completed IT training (e.g., apprenticeship, technical college, university of applied sciences/university) or an equivalent qualification.
Qualifications
- Basic understanding of networking, such as TCP/IP, DNS, routing, or firewalls.
- Enjoyment of the structured analysis and resolution of complex technical problems.
- Motivation to familiarize yourself with POS applications and their technical environment.
- An independent, solution-oriented approach to work and clear communication.
- Fluent German and good English skills, as well as willingness to travel throughout Austria (approx. 30%).
Experience
- Several years of professional experience in administering and operating Linux systems—ideally with experience in processes, services, file systems, user and permissions management, and package management.
- Ideally, experience with diagnostic tools and log analysis, e.g. systemd/journald, strace, lsof, tcpdump, ss, as well as scripting/automation.
What we offer
- Work with state-of-the-art technologies on innovative digital retail solutions.
- Strong team spirit, a modern work environment including remote work and first-class benefits.
- A future-proof workplace with professional onboarding.
- Exciting training and career opportunities – the best have every chance!
- In addition to our ICS offices in Salzburg, Vienna, and Wernberg, we can also offer you the opportunity to work at other SPAR locations in Austria!
- Additionally, you can work from home one day per week.
- We offer you a salary that reflects your qualifications and experience (senior roles from EUR 70,000).
Benefits
Work-Life-Integration
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Salzburg, Wernberg, Wörgl, Sankt Pölten
We are the “I” and “T” in Retail: SPAR ICS is the separate IT company of the SPAR Austria Group and takes care of all IT needs for SPAR, INTERSPAR, Hervis, and SES (Spar European Shopping Centers). We have over 500 smart minds and have two agendas: The smooth shopping experience for SPAR customers in seven countries and digital business processes "behind the shelves" within the group.
- 250+ Employees
- 2010
- Established Company
- Hybrid, Onsite
- Industry, Production · Trade · Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 4.0
- Team culture
- 4.3
- Career growth
- 4.1
- Engineering
- 3.8
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