Job
In this role, you will assist employees with 1st- and 2nd-level support on hardware and software issues, analyze errors, and manage Microsoft 365 as well as network infrastructure to ensure seamless IT operations.
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Job technologies
Your role in the team
- Are you always the first point of contact when something technical isn't working? Do you enjoy helping others, working solution-oriented, and continuously expanding your IT knowledge? Then become part of our IT team.
- With us, you support our employees with technical questions and issues and ensure that the daily work runs smoothly.
- Your main focus is on IT support for our users.
- Furthermore, you will gain insights into our entire IT infrastructure and have the opportunity to develop further in areas such as Microsoft 365, Intune, Windows Server, IT security, and digitalization, depending on your interests and experience.
- 1st- and 2nd-level support for our employees
- Support with hardware and software issues
- Setup and maintenance of PCs, notebooks, printers, and mobile devices
- Installation and configuration of Windows workstations and standard software
- Management of user accounts, permissions, and access
- Support for Microsoft 365, especially Outlook, Teams, OneDrive, and SharePoint
- Setup and management of company mobile phones and mobile devices
- Support with network, WLAN, and connection issues
- Error analysis and documentation of support cases
- Maintenance and care of our IT hardware
- Participation in the ongoing improvement of our IT systems and processes
- Support in exciting IT and digitalization projects
Our expectations of you
Education
- Completed training in the IT field or equivalent practical experience
Qualifications
- Good knowledge of working with Windows and Microsoft Office / Microsoft 365
- Enjoy helping colleagues with technical issues
- Independent and structured working style
- Solution-oriented thinking and technical understanding
- Friendly and service-oriented demeanor
- Good German skills
- Willingness to continuously familiarize yourself with new IT topics
What we offer
- We offer you an attractive salary that is based on your qualifications, experience, and performance.
- The remuneration is in accordance with the collective agreement for employees in the construction industry and the building trade.
- An overpayment is possible depending on qualifications and professional experience.
- Varied activities in a modern IT environment
- Direct contact with our employees and short decision-making paths
- Modern IT systems and technologies
- Opportunity to develop your professional skills
- Participation in interesting digitization and IT projects
- Independent working
- Collegial working environment
- Long-term perspective in a stable company
- Comprehensive onboarding phase
Topics you will work on
Job locations
About your employer
The DREIHANS GmbH is a traditional construction company that rethinks, explores and develops the future of construction. We attach particular importance to the respectful use of our resources. We see a future full of opportunities, new possibilities and opportunities that we want to seize with insight, energy and empathy.
- Established Company
- Onsite
- Construction, Real Estate, Building Services
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