Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.420 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you handle IT support requests, assist users with hardware and software issues, and manage user rights via Active Directory. Daily tasks include installation, configuration, and documentation of solutions.
Job Technologies
Your role in the team
- Acceptance, analysis, and processing of IT support requests via telephone, email, and ticket system.
- Support of our users with hardware and software issues.
- Installation, configuration, and maintenance of workstations, peripherals, and standard software.
- User and rights management (e.g., Active Directory).
- Documentation of disruptions, solutions, and support processes.
- Collaboration with internal departments and external partners.
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Our expectations of you
Education
- Completed IT training (e.g., apprenticeship in IT technology, HTL or comparable).
Qualifications
- Basic knowledge of Windows Server & Client environments.
- Enjoyment in communication and direct contact with users.
- Structured and solution-oriented working style.
- Very good knowledge of German as well as good knowledge of English.
- Driver's license B is an advantage.
Experience
- Experience with services such as Active Directory, DHCP, or DNS is advantageous.
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What we offer
- A appreciative, collegial, and international team with an open working atmosphere.
- Flexible working hours through our flexitime account model.
- A rotating company bike, which you share with colleagues approximately every 2 weeks.
- Varied tasks with personal responsibility.
- Flexible home office policy after the onboarding phase.
- Attractive office - with a communal kitchen, large terraces, and an excellent coffee machine.
- Modern office spaces with excellent public transportation connections and parking facilities.
- Extensive training and development opportunities such as supervision and coaching.
- Numerous additional amenities such as a fitness room, yoga, physiotherapy, food & beverages, table football, darts, table tennis, and a billiard table.
- Regular team events and group activities.
- A gross monthly salary of at least €2,420 (38.5 hours/week) is planned for this position.
- Depending on qualifications and experience, there is, of course, a willingness to pay above the standard rate.
- No all-inclusive contract (overtime worked can be compensated through our flexitime account model).
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
This is your employer
GEKKO it-solutions GmbH
Wien
Since 1997, GEKKO has been a reliable partner for small and medium businesses in all industries when it comes to IT issues. Over 30 employees ensure that our clients can rely on a smooth operation of their IT infrastructure. We are dedicated to providing our clients with the best possible service so they can focus on growing their business.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1997
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
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(1 Review)Engineering
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IT Support Staff / 1st Level Support
- Salary
- from 2.420 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.874 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
