Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.540 € gross/month
- Location
- Gemeinde Schwechat
- Working Model
- Onsite
Job Summary
In this role, you support employees with IT issues, handle service requests, and resolve incidents. You will also manage user accounts and contribute to the ongoing development of IT service standards.
Job Technologies
Your role in the team
- Support of our employees with IT issues at various locations and coordination of incoming service requests.
- Processing and tracking of incidents as well as service requests.
- Support for employees regarding hardware and software issues.
- Management of user accounts, permissions, and IT services.
- Participation in IT projects and implementation of new solutions.
- Ongoing development of our IT service processes and standards.
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Our expectations of you
Education
- Training in the IT field (apprenticeship, HTL or comparable qualification).
Qualifications
- Interest in IT infrastructure, applications, and modern workplace solutions.
- Good knowledge of common software (SAP), operating systems, and IT security.
- Analytical thinking and a strong affinity for working with digital tools.
- Service orientation and enjoyment in working with people.
- Independent, reliable, and solution-oriented work approach.
- Class B driver's license.
- Proficiency in spoken and written German.
Experience
- Professional experience in IT support is an advantage.
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What we offer
- A good working environment with opportunities for development and further training.
- A secure job with employee discounts across the entire range of products and services of our various divisions (workshops, car dealership, bike shop, home and garden centers, agriculture, building materials, and energy centers).
- An attractive and market-compliant salary, aligned with your qualifications, is a matter of course for us.
- Furthermore, we place great importance on a comprehensive package that suits you.
- We also pay RLH employees covered by the collective agreement a minimum of EUR 2,540.96 gross per month (38.5 hours per week).
- In addition to fair compensation, this includes flexible working conditions and opportunities for personal development.
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Benefits
Food & Drink
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
Raiffeisen-Lagerhaus GmbH
Gmünd
In the early 20th century, agricultural cooperatives were established in response to the plight of farmers. Under the leadership of Mayor Alois Ullrich, Gmünd's Agricultural Cooperative was founded at a meeting on May 25th, 1919. The cooperative initially operated out of rented office space on the city square in Gmünd.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Construction, Real Estate, Building Services
Employer reviews
by devworkplaces.com
Total
(1 Review)3.1
Engineering
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3.0
IT Service & Support Staff
- Salary
- from 2.540 € gross/monthEstimated net salary based on the gross salary in the job ad.from 1.927 € net/month
- Location
- Gemeinde Schwechat
- Working Model
- Onsite
- Diversity
- Open for all genders
