Logo Zumtobel Group AG

Junior Support Engineer

New

Job

  • Level
    Junior
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Stadt Dornbirn
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you assist technicians with the commissioning of lighting solutions by defining requirements, developing training concepts, and conducting both classroom and e-learning sessions.

    Your role in the team

    • You assist in defining the requirements that technicians need for a safe and smooth commissioning of our lighting solutions. Additionally, you review these requirements before the product release.
    • You develop training concepts and derive appropriate training formats. Subsequently, you create the content for in-person training sessions and ensure the procurement of the necessary equipment. You independently conduct the in-person training sessions.
    • The ability to create high-quality e-learning courses completes your profile.
    • You support our technicians, partners, and clients in comprehensive solution finding — via phone, email, remotely, or directly on-site — to ensure our lighting solutions are optimally tailored to customer needs.
    • You actively contribute to the continuous improvement process by systematically providing insights from training, support, and complaint cases to product development.

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    Our expectations of you

    Education

    • You have completed a vocational training (e.g., HTL, FH, university) in the field of electrical engineering, electronics, mechatronics, or a comparable area, and ideally have some initial experience with building management systems.

    Qualifications

    • You have analytical thinking skills, can explain complex systems in simple words, and enjoy sharing your knowledge? Then you are a perfect fit for us!
    • You are a responsible team player with strong communication skills and a confident demeanor.
    • You have very good German skills and good English skills.
    • Independence, reliability, and a proactive work approach characterize you.
    • You enjoy working in an international environment and are willing to spend approximately 20% of your working time on business trips.

    Experience

    • Alternatively, as a career changer, you bring several years of professional experience in support or training, are technically proficient, and are familiar with terms such as automation, building management systems, or network technology.

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    What we offer

    • Flexible working models: Opportunities for flexible work arrangements, including home office options and additional support to promote a healthy work-life balance.
    • Affordable and Healthy Canteen: A subsidized cafeteria offering healthy and cost-effective meals for employees.
    • Corporate benefits and additional perks: Access to a variety of established discounts, including exclusive offers at various retailers and fitness studios throughout Vorarlberg.
    • Comprehensive training and development opportunities: Access to a variety of training programs to promote personal and professional growth.
    • Travel allowance & Jobrad program: Financial support for commuting, including a subsidy for transportation and the option to lease a bicycle for professional and private use.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Stadt Dornbirn

      Vorarlberg

      Austria

    This is your employer

    Zumtobel Group AG

    Zumtobel Group AG

    Dornbirn

    The Zumtobel Group is one of the leading international providers of innovative and high-quality lighting solutions and components, with a presence in over 90 countries.

    Description

  • Founding year
    1950
  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Trade, Construction, Real Estate, Building Services
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    • Workingconditions

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    • Engineering

      3.4
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    Logo Zumtobel Group AG

    Junior Support Engineer

    Location
    Stadt Dornbirn
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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