Job
In this role, you assist technicians with the commissioning of lighting solutions by defining requirements, developing training concepts, and conducting both classroom and e-learning sessions.
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Your role in the team
- You assist in defining the requirements that technicians need for a safe and smooth commissioning of our lighting solutions. Additionally, you review these requirements before the product release.
- You develop training concepts and derive appropriate training formats. Subsequently, you create the content for in-person training sessions and ensure the procurement of the necessary equipment. You independently conduct the in-person training sessions.
- The ability to create high-quality e-learning courses completes your profile.
- You support our technicians, partners, and clients in comprehensive solution finding — via phone, email, remotely, or directly on-site — to ensure our lighting solutions are optimally tailored to customer needs.
- You actively contribute to the continuous improvement process by systematically providing insights from training, support, and complaint cases to product development.
Our expectations of you
Education
- You have completed a vocational training (e.g., HTL, FH, university) in the field of electrical engineering, electronics, mechatronics, or a comparable area, and ideally have some initial experience with building management systems.
Qualifications
- You have analytical thinking skills, can explain complex systems in simple words, and enjoy sharing your knowledge? Then you are a perfect fit for us!
- You are a responsible team player with strong communication skills and a confident demeanor.
- You have very good German skills and good English skills.
- Independence, reliability, and a proactive work approach characterize you.
- You enjoy working in an international environment and are willing to spend approximately 20% of your working time on business trips.
Experience
- Alternatively, as a career changer, you bring several years of professional experience in support or training, are technically proficient, and are familiar with terms such as automation, building management systems, or network technology.
What we offer
- Flexible working models: Opportunities for flexible work arrangements, including home office options and additional support to promote a healthy work-life balance.
- Affordable and Healthy Canteen: A subsidized cafeteria offering healthy and cost-effective meals for employees.
- Corporate benefits and additional perks: Access to a variety of established discounts, including exclusive offers at various retailers and fitness studios throughout Vorarlberg.
- Comprehensive training and development opportunities: Access to a variety of training programs to promote personal and professional growth.
- Travel allowance & Jobrad program: Financial support for commuting, including a subsidy for transportation and the option to lease a bicycle for professional and private use.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Dornbirn
The Zumtobel Group is one of the leading international providers of innovative and high-quality lighting solutions and components, with a presence in over 90 countries.
- 1950
- English
- Established Company
- Onsite, Hybrid
- Trade · Construction, Real Estate, Building Services
Employer reviews
- Career growth
- 4.0
- Engineering
- 3.4
- Working conditions
- 4.6
- Team culture
- 4.0
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