Job
In this role, you address complex support cases, conduct problem analyses, and assist in the delivery of our telematics products, including the configuration of hardware such as Teltonika.
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Job technologies
Your role in the team
- Technical independent resolution of complex support cases and direct communication with customers
- Responsibility for the delivery and support of our software products
- Independent handling and processing of support tickets, including problem analysis and resolution
- Delivery and support of telematics products, with telematics hardware such as Teltonika being an important component.
Our expectations of you
Qualifications
- Independent work: You are capable of completing tasks responsibly and efficiently, and you enjoy seeing all points completed.
- Leadership qualities: You possess the ability to lead and motivate a small team
- Communication skills: You can explain complex technical issues clearly, both in German and in English.
- Technical Qualifications: Knowledge of MySQL, Linux/Unix, AWS, IT, Software Delivery & Support, Networking, TCP, Tomcat
Experience
- Experience in Telematics hardware (configuration, troubleshooting, delivery, etc.) would also be very beneficial.
What we offer
- An innovative work environment with flat hierarchies and the opportunity to actively participate in and shape projects
- Company car for private use after onboarding
- Attractive salary starting from €3,400 gross per month, depending on qualifications and experience
Benefits
Higher take-home pay
Topics you will work on
Job locations
About your employer
Wagrain
At GPS.at, we are leading innovators in GPS tracking and telematics in Austria. Our cutting-edge technology provides precision location monitoring for businesses and individuals alike.
- Established Company
- Onsite
- Electronics, Automatization · Internet, IT, Telecommunication
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