Job
- Level
- Experienced
- Location
- Linz
- Working Model
- Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
You provide 1st and 2nd level support for Windows and Microsoft 365 systems, analyze incidents, manage Active Directory and assist internal departments with systems and IT projects.
Job Technologies
Your role in the team
- Support and assistance in 1st and 2nd level support for hardware and software Windows, Office, Microsoft 365, etc.
- Administration and management of Windows clients and user accounts in Active Directory
- Analysis, processing, and documentation of incidents and service requests in the ticketing system
- Support of the specialist departments in the use of SAP, Cronetwork, and other internal systems
- Administration, monitoring, and management of the existing server and virtualization environment based on VMware as well as data backup with Veeam
- Administration and monitoring of network and IT infrastructure
- Participation in IT projects and the further development of the existing IT infrastructure
- Administration and management of our telephone and communication systems
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Our expectations of you
Education
- Completed IT apprenticeship (LAP, HTL or relevant degree)
Qualifications
- Willingness to work on assignments and on-call duty on weekends according to the duty roster
- Analytical thinking skills and enjoyment in solving problems sustainably
- Strong service and communication orientation
- Very good German as well as solid English skills in speaking and writing
Experience
- Professional experience in 1st- and ideally 2nd-level support
- Good knowledge of the Microsoft environment, especially in the administration of Windows systems and Active Directory; experience with Microsoft 365 is an advantage.
- Basic knowledge of network and server technologies as well as experience with virtualization and data backup, ideally with VMware and Veeam
- Experience with SAP, Cronetwork, Bizerba, and Handtmann HCU is advantageous
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What we offer
- A diverse and responsible range of tasks in a stable, successful family business
- A appreciative work environment with short decision-making paths and collegial collaboration
- Catering for your well-being is provided in the form of affordable breakfast and lunch in our company-owned canteen.
- Employee discount on all meat and sausage products from the Marcher product range
- Free parking options as well as excellent public transport accessibility
- Market-compliant compensation as well as numerous benefits and additional services are a matter of course for us.
- The classification for this position is in the collective agreement for employees in trade in employment group D.
- An appropriate overpayment above the minimum classification in the collective agreement, depending on your professional and personal competencies, will be agreed upon individually.
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Benefits
Food & Drink
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
Norbert Marcher GmbH
Graz
We are a proud Austrian family business that has been passed down through three generations. Our main focus is meat processing, from fresh meat to deli meats and sausages to prepared meals. We rank among the top ten food producers in Austria (Trend Top 500). We have nine locations throughout Austria, with our corporate headquarters located in Villach.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
IT support employees
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
