Network & Cloud Support Engineer

IVM Technical Consultants

Job

In this role, you analyze and resolve complex network issues in LAN, WAN, and VPN environments using tools like Wireshark. Additionally, you evaluate Azure data, document incidents, and support teams with best practices.

Job summary

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Job technologies

Your role in the team

  • Analysis and resolution of complex network issues in LAN, WAN, VPN, Wi-Fi, and Site-to-Site environments
  • Use of Wireshark, Nmap, and network monitoring tools for troubleshooting and anomaly detection
  • Analysis of logs and performance data in Azure, especially via Azure Monitor and Log Analytics
  • Conducting network tests, audits, and performance analyses to identify root causes
  • Documentation of disruptions, creation of incident reports, and derivation of sustainable improvement measures
  • Coordination of incident management with internal departments and external partners
  • Maintenance and further development of the technical knowledge database
  • Support and training of internal teams in troubleshooting and best practices

Our expectations of you

Education

  • Completed degree or comparable qualification in computer science, network technology, telecommunications, or similar.

Qualifications

  • Solid knowledge of TCP/IP, VLAN, VPN, Wi-Fi, and network architectures
  • Knowledge of Azure, Azure Monitor, Log Analytics as well as VMware and hybrid environments
  • AZ-900 and CCNP or comparable certifications
  • Customer-oriented, communicative, and solution-focused work approach
  • Team spirit, willingness to learn, and interest in innovative technologies
  • Very good English and good German skills in spoken and written form

Experience

  • Several years of experience in network administration, monitoring, troubleshooting, and technical support
  • Extensive hands-on experience with Wireshark, Nmap, and monitoring solutions
  • Experience in analyzing complex, including security-critical, network incidents

What we offer

  • Balanced Work-Life Balance
  • Long-term career planning
  • Friendly and competent team
  • A versatile range of responsibilities with a high degree of autonomy
  • Good infrastructure and good public accessibility
  • Attractive sports and health offerings
  • Excellent company cafeteria
  • Regular team events
  • The gross monthly salary for this position ranges from EUR 3,600 to 4,500.
  • Our client offers a market-compliant overpayment depending on qualifications and experience.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Graz
    Steiermark, Austria

About your employer

IVM Technical Consultantsbezirk has been operating in Austria for over 40 years, specializing in technical and commercial software & IT solutions, electronics & electrical engineering, plant engineering & automation, and mechanical engineering & design.

Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Consulting
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Network & Cloud Support Engineer

IVM Technical Consultants