Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.700 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support clients with IT service inquiries, coordinate operations, analyze KPIs, and actively shape IT roadmaps and new projects to ensure smooth processes.
Job Technologies
Your role in the team
- Supporting our clients with all questions related to their IT services, together with experienced colleagues.
- Gradual assumption of responsibility - from coordination with specialist departments to independent customer support.
- Coordination of ongoing operations, further development of services, and resolution of customer issues.
- Participation in service reviews, meetings, and controlling rounds, analysis of KPIs, and derivation of measures.
- Support in planning new projects and active contribution to IT roadmaps.
- Ensuring smooth workflows between technology, project management, and clients.
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Our expectations of you
Education
- Completed IT education (HTL, FH, university) or career changer with strong IT understanding.
Qualifications
- Structured, clear, and solution-oriented working style.
- Basic knowledge of ITIL or willingness to learn.
- Team-oriented, independent, and self-responsible.
- Very good knowledge of German as well as good knowledge of English.
- Class B driver's license.
Experience
- Initial experience with IT services or in customer contact is an advantage.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
TODAY Experts GmbH
Der qualifizierte Expertenpool von TODAY Experts bietet Leistungen für Unternehmen insbesondere bei Reorganisationen, Unternehmensaufbau und Kapazitätsengpässen in den Feldern Softwareentwicklung & Netzwerktechnik, Automatisierungstechnik, Maschinenbau, Automotive, Elektrotechnik, Konstruktion, Bauwesen & Gebäudetechnik, Elektronik, ...
Description
- Founding year
- 2008
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.2
Culture
5.0Engineering
2.9Workingconditions
4.4Career Growth
4.6
Service Delivery Manager IT Services
- Salary
- from 4.700 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
