Job
In this role, you develop digital solutions for the Customer Portal, analyze customer needs and market opportunities, and manage the entire product lifecycle using KPIs for continuous optimization.
This listing has been machine translated. Show original
Your role in the team
- In this position, you will shape the further development and market success of the Service-Solution portfolio with a particular focus on digital products and solutions.
- A central focus is on the Customer Portal, which you will further develop as the most important digital interface between SSI SCHÄFER and our customers.
- There, you connect customer needs, market potentials, and technical implementation, and accompany products throughout their entire lifecycle – from idea generation to successful market launch and continuous optimization.
- Responsibility for the product and innovation strategy in the Customer Services area as well as the further development of a customer-oriented product portfolio, including the identification and evaluation of new customer needs, market opportunities, and product ideas.
- Product responsibility for the Customer Portal including roadmap, requirements management, and prioritization.
- Development of business cases, business models, and go-to-market strategies in close collaboration with international stakeholders.
- Management of the entire product lifecycle as well as the definition and monitoring of relevant KPIs for success measurement.
- Leading cross-divisional initiatives and the further development of Product & Innovation Management, as well as establishing effective collaboration across Service Lines, regions, and departments.
Our expectations of you
Education
- Completed degree in Business Administration, Computer Science, Engineering, or a comparable qualification.
Qualifications
- Solid knowledge of business cases, business models, portfolio management, and go-to-market strategies, as well as a good understanding of product metrics and commercial contexts.
- Strong communication, project, and stakeholder management skills in international environments, as well as a customer-oriented, entrepreneurial, and analytical approach to work.
- Fluent in German and English.
- International willingness to travel (approx. 20%).
Experience
- Several years of professional experience in customer service, logistics, intralogistics, or a comparable industrial B2B environment.
- Several years of experience in product or innovation management as well as in the development and marketing of B2B products and digital solutions.
- Experience with digital platforms, customer portals, or SaaS solutions is an advantage.
What we offer
- Possible start date: immediately.
- We offer a minimum gross monthly starting salary of €3,900.00 on a full-time basis (38.5 hours per week) for this position.
- The actual salary is calculated based on previous work experience, qualifications, professional experience, and the collective agreement.
Benefits
Food & drink
Topics you will work on
Job locations
About your employer
Friesach Bei Graz, Graz, Wels
More than 1100 IT experts from all over the world – including about half of them working for SSI Schäfer Solutions in the greater Graz area – combine software and hardware to create high-performance applications.
- 250+ Employees
- 1986
- German, English
- Established Company
- Hybrid, Onsite
- Industry, Production · Internet, IT, Telecommunication · Logistics, Transportation
Employer reviews
- Working conditions
- 4.8
- Engineering
- 4.3
- Team culture
- 4.7
- Career growth
- 4.7
More jobs
These jobs might also interest you
DEWETRON – measurable differently. Do you want to actively drive test automation instead of just manual testing? Do you enjoy working on complex hardware and software systems used worldwide in the development of e-mobility, aerospace, and energy, and...
Microsoft 365 & Identity + Active Directory: You manage our M365 environment (Entra ID, Intune, Exchange Online, Defender) and drive forward the Entra ID hardening (Conditional Access, MFA, Privileged Identity Management). You oversee our Active...
You develop backends with ASP.NET Core, C#, and SQL—from data modeling and clean APIs to running them on Azure. You build web applications with Angular and TypeScript, tailored to our customers’ specific requirements and never feeling like off-the-shelf...
