PIDAS Österreich Gesellschaft m.b.H.
2 Jobs
PIDAS Österreich Gesellschaft m.b.H.·Vienna
Empathetic handling of technical user inquiries (by phone and in writing). Complex troubleshooting and early detection of major incidents. Support of the IT infrastructure, with a focus on Microsoft technologies (Windows Server, Active Directory, Office...
PIDAS Österreich Gesellschaft m.b.H.·Graz
You receive IT incident reports, questions, and change requests from our users. Provide telephone and written support - friendly, solution-oriented, and with a smile in your voice. Acts as an interface between 1st and 2nd level support. Create and edit...
You are the helping hand for our users during the device rollout. Presence at the locations to answer questions and provide direct support in case of problems. Support with device exchanges and the commissioning of new hardware. Testing and acceptance...
We are immediately looking for reinforcement for our sister company, cora technology solutions. You don't just want to keep existing code alive, but build something new? At CORA, we are developing a cloud platform used worldwide in IT support. We are...
You are the primary contact for our clients regarding technical questions. You respond to inquiries via phone, email, or chat in French, German, and English. You analyze and resolve technical issues—with the support of our tools and your team. You...
Acceptance and processing of technical user requests including consultation (by phone, remote, written) Documentation of activities in the ticket system including dispatching to interfaces such as the 2nd Level Support. Complex error analysis and...
At cora, you are not just developing infrastructure - you are building the foundation of our cloud platform that automates and makes IT support more efficient for companies worldwide. You ensure that our systems run scalable, secure, and reliable - and...
You are the first point of contact for our clients. You handle customer inquiries via phone, email, and chat in Italian, German, and English. You assist with resolving technical issues. Act as an interface between the clients and the 2nd level support....
You are the helping hand for our users during the device rollout. Presence at the locations to answer questions and provide direct support with issues. Support with device exchanges and the commissioning of new hardware. Testing, acceptance, and...
PIDAS Österreich Gesellschaft m.b.H.·Graz, Vienna
You are the primary contact for our clients regarding technical questions in 1st Level Support. You respond to inquiries via phone, email, or chat in French, German, and English. You analyze and resolve technical issues - with the support of our tools...
You are the first point of contact for all IT inquiries from our internal and external users. Receipt, analysis, and processing of disturbances and service requests (phone, email, ticket system). Classification and escalation to 2nd level in complex...
You receive IT incident reports, questions, and change requests from our users. Provide telephone and written support - friendly, solution-oriented, and with a smile in your voice. Acts as an interface between 1st and 2nd level support. Creates and...
You start in 2nd Level IT Support and act as the interface between customer inquiries and the resolution of more complex IT issues. Management and rollout of Windows and Apple devices via Microsoft Intune. Management of Mobile Device Management (MDM),...
