Education Group GmbH

Established Company

1 Job

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Service Helpdesk
Education Group GmbH
Linz
You are the first point of contact for our clients - and thus a crucial part of our service promise in the education sector. Whether it's a project request, product information, or an IT issue: you coordinate, prioritize, document, and ensure that...
- From 38k €
- Full Time
- m/w/x

Missed IT & Developer Jobs

2nd Level IT Technician
Missed
Education Group GmbH
Linz
Operation and support of Microsoft 365 (Exchange Online, Teams ...). Analysis and resolution of more complex issues in 2nd Level Support. Error analysis in networks (TCP/IP, DNS, DHCP, VLAN, VPN). Firewall configuration as well as on-site installations....
- From 41k €
- Full Time
- m/w/x
- TCP/IP
- VPN
- Moodle
- Microsoft 365
- DHCP
- +6
Support staff with a focus on technical IT support
Missed
Education Group GmbH
Linz
1st and 2nd level support via telephone and email (acceptance, processing and answering of inquiries and error messages). Processing and resolving incidents using a ticket system. Processing and resolving faults remotely or on-site at the customer....
- From 38k €
- Full Time
- m/w/x
- Microsoft Office