Support Manager Jobs in Austria

In this role, you will be the technical contact for demanding clients, providing comprehensive support in critical production environments and analyzing their technical requirements for optimal solutions.

In this role, you analyze user inquiries, conduct training sessions, and create software specifications to support internal project management. Additionally, you'll handle program testing and office management tasks.

At the heart of IT support, you work together with your colleagues to ensure smooth operations and functioning systems. The focus is not only on technology and processes but also on service quality and direct contact with users. Receiving requirements,...

Administration and further development of the existing client, mobile device, and printer landscape. Close collaboration with our system administrators as well as support with changes and the implementation of new IT solutions and IT technologies....

Independent support of assigned customers in day-to-day business. Development of new customer software applications together with the internal team. Adapting customer applications. Implementation of quality assurance measures. Close collaboration with...

Develop and implement IT operations strategies and initiatives that support overall business objectives and enhance the guest experience, with a focus on leveraging technology to drive operational efficiency and innovation. Oversee the support,...

Customer support via service hotline / Internet / on-site Recording and documentation (ticketing) Troubleshooting (onboard tools, log analysis…) Advice and analysis on product-specific questions Preparation of support cases for the development...

Support of IT infrastructure, Microsoft operating systems and corporate networks. Interface between old and new ERP system. Coordination with external IT service providers. Planning and implementation of maintenance cycles and server optimizations....

Support of the IT infrastructure, Microsoft operating systems and corporate networks. Coordination with external IT service providers. Planning and implementation of maintenance cycles and server optimizations. Analysis and documentation of IT technical...

Customer support via service hotline / Internet / on-site. Recording and documentation (ticketing). Troubleshooting (onboard tools, log analysis). Advice and analysis on product-specific questions. Preparation of support cases for the development...

You are responsible for IT services for individual software development and the associated continuous improvement process (CIP). You ensure the quality of the data and the interfaces. You are responsible for the corrective and adaptive maintenance of IT...

Support of the IT infrastructure, Microsoft operating systems and corporate networks. Proactive coordination with our external IT service providers. Planning and implementation of maintenance cycles and server optimizations. Analysis and documentation...