ITIL Jobs in Salzburg

In this role, you will be responsible for the maintenance and continuous improvement of IT systems in the metering area, as well as incident analysis and resolution as 2nd-level support.

In this role, you independently handle complex IT incidents, optimize support processes, create documentation, and conduct training to ensure a smooth transition into operational operations.

In this role, you will plan and facilitate risk and business impact analyses, develop documentation and policies, and support emergency drills for critical infrastructures in Austria and Germany.

You administer and improve the client, mobile device and printer landscape, resolve incidents remotely across Austria, coordinate 2nd/3rd-level escalations, run rollouts, maintain documentation and train service desk colleagues.

You are the central contact person for patch management and, together with our sales team, ensure the successful planning and implementation of IT solutions for our control center customers. You always keep high availability, redundancy, performance and...

With your technical know-how, you standardize our IT product range (servers, storage, backup, virtualization). You record requirements, evaluate them, coordinate implementation and define necessary processes. You evaluate and test new hardware and...

In this role, you will be the main point of contact for clients, optimize ITIL processes, conduct service improvement meetings, and independently execute projects while collaborating closely with various teams.

In this role, you lead a 7-member IT Service & Support team, ensure SLA compliance, plan the hardware lifecycle, and manage projects while providing operational IT support efficiently.