Job
- Level
- Senior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for 1st and 2nd level IT support, handle technical inquiries, assist with video conference setups, and execute projects aimed at IT optimization.
Job Technologies
Your role in the team
- 1st- and 2nd-Level IT support: Assisting users with inquiries and issues related to IT systems, including smartphones (iPhones) and telephony.
- Logging of inquiries and issues, as well as their categorization and processing in a ticketing system.
- Collaboration with external IT service providers to ensure smooth IT operations and resolve disruptions.
- Installation, configuration as well as commissioning and maintenance of hardware and software components in the client, network, and server areas.
- Technical support in setting up and conducting meetings as well as ensuring the functionality of video conferencing systems in meeting rooms.
- Independent project work on specific technical topics.
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Our expectations of you
Education
- Completed IT training and at least 5 years of professional experience in the IT sector, with several years of experience in 1st- and 2nd-Level IT Support, ideally in a bank.
Qualifications
- Very good knowledge of common operating systems (especially Microsoft Windows), software applications such as Microsoft Office, and remote desktop tools.
- Solid knowledge in IT support, network technologies/network administration, server systems, cloud technologies, and IT security.
- Ability to communicate technical information clearly and understandably, team spirit, and a high level of service and problem-solving orientation.
Experience
- Experience in installing and configuring software applications and in the application and support of cloud technologies.
- Experience with Microsoft 365, ticketing systems, ITIL processes, as well as knowledge in the administration and configuration of Windows and Linux servers and in the use of virtualization tools.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Bankhaus Carl Spängler & Co.
The Spängler Bank is a independent private bank with its headquarters in Salzburg and seven other locations. It was founded in 1828, still remains family-owned, and the seventh generation of the Spängler family is currently active in the bank.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Senior IT technician
- Salary
- from 50.000 € Gross/Year
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
