TeamViewer Job in Austria

In this role, you will handle 1st level support tickets, assist in setting up mail clients, and support users with cloud applications and two-factor authentication.

In this role, you analyze technical issues of laser processing machines via remote support, find solutions, document your findings, and collaboratively develop sustainable improvements with the engineering department.

In this role, you will handle customer inquiries via email and phone, analyze technical issues, prioritize tickets in the OTRS system, and escalate complex problems to the second level support team.

In this role, you will handle 1st and 2nd level support, perform installations and maintenance of Windows systems, and manage mobile devices via Intune and SCCM along with endpoint security solutions.

In this role, you will handle the setup and maintenance of workstations and mobile devices, address IT issues and service requests, and support staff with IT questions both on-site and via remote access.

Administration and technical support of the server and system landscape. Remote Support & Helpdesk: 1st and 2nd level support, including the use of TeamViewer for locations. Analyze/classify incoming disruptions via our modern ticketing system....

Mail & Phone Reception - Handling customer inquiries via our ticket system. Ticket processing - Resolve pre-qualified tickets & troubleshoot via remote tools. Project Sponsorship - Take responsibility for projects and lead them to success in a...

In this role you will start managing incoming support cases whilst you are eager to learn, grow, and make a positive impact on our customers. You’ll receive mentorship and training to gradually take on more complex tasks and grow your technical and...

Email and telephone reception: You are responsible for processing customer inquiries via our ticket system by email and telephone. Ticket processing: You process pre-qualified tickets and use remote tools such as TeamViewer and VNC for troubleshooting....

IT support at 1st & 2nd level for the Enns production plant Diagnosis and troubleshooting of hardware, software & network problems Supporting users in the correct use of existing systems and tools Installation, configuration and maintenance of...

First point of contact for technical enquiries from our customers regarding systems in operation. Remote support via telephone, TeamViewer or remote maintenance for technical problems. Solution-oriented error analysis and troubleshooting with...

Collaboration and management of 1st and 2nd level support of our software solutions within the framework of our ticket-supported service process. Coordination and communication interface within the operations team (service desk, 1st / 2nd level) and the...

2nd level support for clients (Windows 11, MAC OS), smartphones, tablets for locations in the DACH region and globally (e.g. direct problem solving and root cause analysis on the phone / remote support via TeamViewer). Collaboration in various IT...

Mail and telephone reception: You are responsible for processing customer inquiries via our OTRS ticket system by email and telephone. Ticket processing: You process pre-qualified tickets and use remote tools such as TeamViewer and VNC for...