1 job opening found.
ASSA ABLOY·Grödig
In this role, you will be responsible for efficiently managing IT tickets, providing top-notch support for applications and endpoints, and closely collaborating with internal and external teams to ensure swift solutions.
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MediPrime GmbH·Innsbruck
In this role, you handle 1st and 2nd level support requests, analyze technical issues, conduct software tests, and create documentation for customers in the HealthTech sector.
Grüne Bundespartei·Vienna
In this role, you will handle 1st level support tickets, assist in setting up mail clients, and support users with cloud applications and two-factor authentication.
Trodat Trotec Group·Marchtrenk
In this role, you analyze technical issues of laser processing machines via remote support, find solutions, document your findings, and collaboratively develop sustainable improvements with the engineering department.
Doka GmbH·Linz
In this role, you will handle customer inquiries via email and phone, analyze technical issues, prioritize tickets in the OTRS system, and escalate complex problems to the second level support team.
pewag International GmbH·Graz
In this role, you will handle 1st and 2nd level support, perform installations and maintenance of Windows systems, and manage mobile devices via Intune and SCCM along with endpoint security solutions.
DPB GmbH·Frauental an der Laßnitz
In this role, you will handle the setup and maintenance of workstations and mobile devices, address IT issues and service requests, and support staff with IT questions both on-site and via remote access.
Gady Family·Lebring-Sankt Margarethen
Administration and technical support of the server and system landscape. Remote Support & Helpdesk: 1st and 2nd level support, including the use of TeamViewer for locations. Analyze/classify incoming disruptions via our modern ticketing system....
Greatgate GmbH·Linz
Mail & Phone Reception - Handling customer inquiries via our ticket system. Ticket processing - Resolve pre-qualified tickets & troubleshoot via remote tools. Project Sponsorship - Take responsibility for projects and lead them to success in a...
Grassfish·Vienna
In this role you will start managing incoming support cases whilst you are eager to learn, grow, and make a positive impact on our customers. You’ll receive mentorship and training to gradually take on more complex tasks and grow your technical and...
OSI Austria Foodworks GmbH·Enns
IT support at 1st & 2nd level for the Enns production plant Diagnosis and troubleshooting of hardware, software & network problems Supporting users in the correct use of existing systems and tools Installation, configuration and maintenance of...
GRUNDNER SONDERMASCHINEN GmbH·Sipbachzell
First point of contact for technical enquiries from our customers regarding systems in operation. Remote support via telephone, TeamViewer or remote maintenance for technical problems. Solution-oriented error analysis and troubleshooting with...
Siemens AG Österreich·Graz, Linz, Vienna
Collaboration and management of 1st and 2nd level support of our software solutions within the framework of our ticket-supported service process. Coordination and communication interface within the operations team (service desk, 1st / 2nd level) and the...
TD SYNNEX Corporation·Vienna
2nd level support for clients (Windows 11, MAC OS), smartphones, tablets for locations in the DACH region and globally (e.g. direct problem solving and root cause analysis on the phone / remote support via TeamViewer). Collaboration in various IT...
SCHUHFRIED·Gemeinde Mödling
Efficient 1st and 2nd level support for our customers via telephone, email, TeamViewer and occasionally on-site Contact person for technical questions and problems of our customers Repair management Close cooperation and support also for in-house...