BMC Remedy
1 job opening found.
team Technology Management GmbH
In this position, you consult clients on designing and optimizing ITSM processes, especially incident management, and conduct workshops and training to enhance service quality.
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ASFINAG
In this role, you analyze and address complex IT incidents and service requests, utilize modern monitoring tools, and work on systems like Microsoft Server and .NET for proactive problem resolution.
Vienna Insurance Group AG Wiener Versicherung Gruppe
In this role, you will build and continuously enhance the Configuration Management Database, collaborate closely with Business Application Owners on service trees, and ensure the integrity of all Configuration Items.
Infineon Technologies Austria AG
In this role, you will implement AI use cases in the global IT service management landscape and oversee upgrades focused on ITIL processes and container infrastructure.
Bundesrechenzentrum GmbH
In this role, you lead a team to optimize ITSM tools and processes, plan budgets, train staff, and coordinate external service providers for product developments.
Stadt Wien
In this role, you will develop IT Knowledge Management for Wien Digital, including process design, policy alignment, and training colleagues in ITSM tools like ServiceNow.