Job
In this role, you analyze security incidents, monitor customer environments for threats, and coordinate security actions while collaborating closely with international partners to enhance the overall security posture.
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Job technologies
Your role in the team
- As a Security Operations Center (SOC) Analyst, you will play a key role in protecting customer environments against cyber threats.
- You will monitor security events, investigate incidents, coordinate response activities and support customers in maintaining a strong security posture.
- The role combines hands-on cybersecurity operations with incident investigation and customer-focused security support, providing exposure to diverse technologies, threat landscapes and international security environments.
- Monitor customer environments for security threats, suspicious activities and policy violations, ensuring timely identification of potential risks.
- Analyze and prioritize security alerts generated by SIEM, EDR/XDR, network, cloud and other security technologies, determining appropriate response actions.
- Investigate security incidents, assess their severity, impact and business relevance, and distinguish between true positive and false positive events.
- Escalate validated incidents to customer security teams in accordance with established procedures and SLAs, while supporting incident response activities when required.
- Communicate incident details, recommendations and investigation findings to customers in a clear, professional and customer-oriented manner.
- Correlate information from multiple data sources to identify malicious activity, emerging threats and attack patterns across complex environments.
- Document investigations, findings and response actions within ticketing and case management systems, while contributing to threat hunting, detection improvements and SOC process optimization.
- Work closely with international colleagues, customers and technology partners to strengthen overall security capabilities and improve customer security posture.
Our expectations of you
Qualifications
- Gutes Verständnis von Cybersecurity-Bedrohungen, Angriffstechniken und Incident-Handling-Prozessen.
- Vertrautheit mit EDR/XDR-Lösungen, Microsoft Defender, Netzwerk-Sicherheitsüberwachung und Cloud-Sicherheitsdienste.
- Strong analytical and investigative skills, with the ability to assess and prioritize security events effectively.
- Ability to work under pressure, manage multiple incidents and maintain attention to detail.
- German language proficiency at C1 level or native speaker (mandatory).
- Starke Englischkenntnisse in der Kommunikation.
Experience
- Experience in a Security Operations Center (SOC), Managed Security Services, Incident Response or a similar cybersecurity role.
- Hands-on experience with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar or similar technologies.
- Experience working in a customer-facing environment and communicating technical findings to various audiences.
What we offer
- The minimum annual gross salary under the collective agreement of Telekom Austria AG for this position is EUR 51,042.74 (40-hour full-time work week).
- Depending on qualifications and professional experience, there is a willingness to offer a higher salary.
Benefits
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
A1 is Austria's leading communications provider, with over 5.5 million mobile customers and nearly 2.3 million landline subscribers. Customers benefit from a comprehensive suite of offerings, including voice calls, internet access, digital cable TV, data and IT solutions, value-added services, wholesale services and mobile business and payment solutions
- 1995
- German, English
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
- Team culture
- 3.7
- Working conditions
- 3.9
- Career growth
- 3.8
- Engineering
- 3.3
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