Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 39.200 € Gross/Year
- Location
- Gemeinde Schönau an der Triesting
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact in 1st Level Support, responsible for the installation, maintenance, and upkeep of hardware and software and advising teams on IT solutions.
Your role in the team
- You are the first point of contact in the Helpdesk and support your colleagues in 1st Level Support with software and hardware questions.
- You ensure that our specialist departments and individual workstations are always optimally equipped with hardware and software, and you take care of installation, maintenance, and servicing.
- You get involved in exciting IT projects and help organize and conduct training sessions.
- You analyze individual requirements, advise our teams, and find the best IT solutions for their tasks.
- You thoroughly test new software products and create understandable user documentation.
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Our expectations of you
Education
- Solid IT knowledge - acquired through several years of professional experience, a computer science degree, or training with intensive onboarding.
Qualifications
- Knowledge of the relevant regulations in your area of responsibility.
- A service-oriented and solution-oriented work approach.
- Enjoyment in supporting people with technical challenges.
- A Class B driver's license so you can be flexible on the go.
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What we offer
- Flexible working hours through flextime and the possibility of working from home.
- In-house employee cafeteria with meal allowance.
- Measures of workplace health promotion (e.g., myClubs, corporate bike programs).
- Internal (L&R Academy) and external training opportunities.
- Employee events and one month of free childcare in the summer.
- For this full-time position, we offer you an annual gross salary of at least EUR 39,200.00. The actual salary depends on your professional experience and qualifications.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
Lohmann & Rauscher
Lohmann & Rauscher ist ein Entwickler, Produzent und Anbieter von Medizin- und Hygieneprodukten. Die international tätige Unternehmensgruppe entstand 1998 aus der Fusion des deutschen Unternehmens Lohmann und des österreichischen Unternehmens Rauscher. Es gibt mehr als 5.000 MitarbeiterInnen.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Support Agent
- Salary
- from 39.200 € Gross/Year
- Location
- Gemeinde Schönau an der Triesting
- Working Model
- Onsite
- Diversity
- Open for all genders
