Job
- Level
- Experienced
- Job Field
- IT, Support, Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.000 € Gross/Month
- Location
- Gemeinde Wolkersdorf im Weinviertel
- Working Model
- Hybrid
Job Summary
In this role, you assist customers in implementing our software solutions, document technical requirements, optimize processes, conduct tests, and support rollouts and migrations. You also utilize innovative AI tools for automation.
Job Technologies
Your role in the team
- You are the interface between clients, product development, and our consulting team. With your technical understanding, you ensure that our clients successfully utilize our software solutions and that we continuously improve our services.
- You understand the technical requirements of the operational day-to-day activities of the existing clients and ensure that these are documented in a structured manner and integrated into the team.
- You assist clients in using our software solutions, handle and prioritize inquiries (tickets), and resolve technical challenges.
- Analysis, optimization, and digitalization of existing business processes
- Integration of individual customer processes into our software system landscape and support for the further development of the digitalization of internal processes and tools.
- Interface integration with existing systems and third-party solutions
- technical documentation and continuous system improvement
- Automation of business processes using workflows, scripts, and AI-powered solutions
- You conduct functional tests, assist with rollouts, and ensure that new features and releases arrive at the customer’s site in a stable and reliable manner.
- You prepare data, perform reconciliations and analyses together with clients (e.g., inventories, network structures, data migrations), and ensure that information is consistent and usable.
- Together with the product development team, you support the technical implementation of practical use cases and actively accompany rollouts – for example, through testing, support, and workshops with key users for strategic applications.
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Responsibility Distribution
New Features
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Education
- You have completed vocational training (HTL) with a focus on Information Technology or a comparable qualification, or you possess relevant experience in the telecommunications industry and have an affinity for digitalization.
Qualifications
- Your willingness to creatively employ new technologies and tools (including AI tools) to optimize processes is a given for you.
- Your MS Office skills are good, and you know how to use them effectively.
- You are very communicative and a team player with the ability to act in a service-oriented manner.
- You speak German and English very well.
- Ideally, you should already have experience with QGIS, GeoServer, or PostgreSQL/PostGIS – especially in the context of process workflows, data preparation, integration, and support for customer-specific projects.
Experience
- You have at least one year of professional experience, ideally in customer interaction and in the technical integration of software solutions.
- You understand the technical requirements, challenges, and processes of the telecommunications industry.
- You possess analytical skills and enjoy working with data (including data preparation, reconciliations, and migrations).
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What we offer
- Quality and reliability come first – we work with professionals.
- short, straightforward decision-making processes
- open working environment and task distribution
- a family-oriented corporate culture that promotes diversity and where encounters at eye level are a matter of course
- a crisis-proof working environment in a rapidly growing future industry
- Onboarding and personalized induction program from the first day of work
- flexible working hours and home office option
- comprehensive training opportunities at professional and personal levels as well as long-term development prospects in a rapidly growing field
- state-of-the-art office equipment and bright, airy rooms
- discounted lunch in our cozy in-house company cafeteria, free coffee and fruit: so you are always well provided for
- Your health is important to us: company doctor, vaccination campaigns, annual free health check-ups, etc.
- free parking directly at the company and good public transport connections from Vienna, including a free shuttle service to/from Wolkersdorf train station
- extraordinary company events where we can celebrate together
- financial subsidy for children's summer holiday care
- ... ready for more?
- For this position, a minimum gross salary of € 4,000 per month for full-time employment is provided. Willingness to pay above this amount depends on qualifications and experience. The salary package will be agreed upon in a personal interview.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
SPL TELE Group GmbH
Wolkersdorf Im Weinviertel
The SPL Tele Group is an expanding business group that specializes in the planning or expansion of telecommunications infrastructure, system technology and cable systems of all kinds. We are a dynamically growing business group and are always on the lookout for new employees who can help us grow and develop our company. Right now we're looking for someone to join us at our new, modern location near Vienna (15 km north of Vienna).
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Handcraft, Trade, Internet, IT, Telecommunication
Software Solution Engineer
- Salary
- from 4.000 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.725 € net/Month
- Location
- Gemeinde Wolkersdorf im Weinviertel
- Working Model
- Hybrid
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
