Job
In this role, you take end-to-end responsibility for IT services, plan and manage IT projects, optimize business processes, and coordinate interfaces between various stakeholders.
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Your role in the team
- End-to-End responsibility for IT services across the entire service lifecycle (strategy, implementation, operation, further development, and decommissioning)
- Management and continuous improvement of the responsible IT services in terms of quality, availability, security, and cost-effectiveness
- Planning, management, and coordination of IT projects as well as participation in projects and the continuous development of IT services
- Interface function between departments, customers, suppliers, IT operations, and development teams
- Recording, analyzing, and prioritizing functional and technical requirements
- Responsibility for Service-Level Agreements (SLAs), KPIs, and continuous monitoring of service quality
- Management of external service providers and suppliers, including performance monitoring
- Consulting departments on the optimization and digitalization of business processes
- Creation and maintenance of service documentation
- Participation in tenders, contract negotiations, and procurement processes
- Support of change, release, incident, and problem management processes
- Identification and implementation of measures for continuous service improvement
Our expectations of you
Education
- Completed university or FH degree in Computer Science / Business Informatics or other qualification with several years of relevant professional experience
Qualifications
- Persuasiveness and a high sense of responsibility
- Strong communication skills and excellent verbal expression
- Professional demeanor and moderation skills combined with a high customer orientation
- Recognizing complex interrelationships
- High degree of autonomy and decision-making ability
- Independent working
- High customer and service orientation as well as entrepreneurial thinking
- High social competence
- Quick comprehension and enjoyment in communicating with stakeholders and IT operations
- Knowledge in the field of Requirement Engineering (Use Cases, Software Requirement Specification, Mockups)
- Project management skills (IPMA, Agile methodologies)
- Excellent German and English skills
- Certifications according to IPMA, IREB, or Scrum Alliance are an advantage
Experience
- At least 2 years of experience as a technical lead (Project Manager/Service Owner) in the development of complex IT applications
What we offer
- Learn to understand the operational processes of an airport and design highly available IT systems.
- Become part of a dynamic team with great development opportunities
- Experience how your ideas are implemented in the world of airports
- A monthly gross salary of 5,482.32 euros + willingness to overpay
- The collective agreement for public airports in Austria (employees) applies.
- For non-EU citizens, please upload proof of a valid work permit.
Benefits
Health, fitness & fun
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Wien-Flughafen
The Flughafen Wien AG is one of the few publicly traded airports in Europe. As a developer, builder and operator of Vienna Airport, we offer a full range of related services.
- Established Company
- Onsite, Hybrid
- Aviation, Space Travel
Employer reviews
- Team culture
- 3.3
- Engineering
- 3.8
- Career growth
- 3.0
- Working conditions
- 4.0
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