Job
- Level
- Experienced
- Location
- Gemeinde Schwechat
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 5.482 € gross/month
Job Summary
In this role, you take end-to-end responsibility for IT services, plan and manage IT projects, optimize business processes, and coordinate interfaces between various stakeholders.
Your role in the team
- End-to-End responsibility for IT services across the entire service lifecycle (strategy, implementation, operation, further development, and decommissioning)
- Management and continuous improvement of the responsible IT services in terms of quality, availability, security, and cost-effectiveness
- Planning, management, and coordination of IT projects as well as participation in projects and the continuous development of IT services
- Interface function between departments, customers, suppliers, IT operations, and development teams
- Recording, analyzing, and prioritizing functional and technical requirements
- Responsibility for Service-Level Agreements (SLAs), KPIs, and continuous monitoring of service quality
- Management of external service providers and suppliers, including performance monitoring
- Consulting departments on the optimization and digitalization of business processes
- Creation and maintenance of service documentation
- Participation in tenders, contract negotiations, and procurement processes
- Support of change, release, incident, and problem management processes
- Identification and implementation of measures for continuous service improvement
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Our expectations of you
Education
- Completed university or FH degree in Computer Science / Business Informatics or other qualification with several years of relevant professional experience
Qualifications
- Persuasiveness and a high sense of responsibility
- Strong communication skills and excellent verbal expression
- Professional demeanor and moderation skills combined with a high customer orientation
- Recognizing complex interrelationships
- High degree of autonomy and decision-making ability
- Independent working
- High customer and service orientation as well as entrepreneurial thinking
- High social competence
- Quick comprehension and enjoyment in communicating with stakeholders and IT operations
- Knowledge in the field of Requirement Engineering (Use Cases, Software Requirement Specification, Mockups)
- Project management skills (IPMA, Agile methodologies)
- Excellent German and English skills
- Certifications according to IPMA, IREB, or Scrum Alliance are an advantage
Experience
- At least 2 years of experience as a technical lead (Project Manager/Service Owner) in the development of complex IT applications
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What we offer
- Learn to understand the operational processes of an airport and design highly available IT systems.
- Become part of a dynamic team with great development opportunities
- Experience how your ideas are implemented in the world of airports
- A monthly gross salary of 5,482.32 euros + willingness to overpay
- The collective agreement for public airports in Austria (employees) applies.
- For non-EU citizens, please upload proof of a valid work permit.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Flughafen Wien Aktiengesellschaft
Wien-Flughafen
The Flughafen Wien AG is one of the few publicly traded airports in Europe. As a developer, builder and operator of Vienna Airport, we offer a full range of related services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Aviation, Space Travel
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Culture
3.2Engineering
3.7Career Growth
3.0Workingconditions
4.0
IT service owner handling systems
- Salary
- from 5.482 € gross/monthEstimated net salary based on the gross salary in the job ad.from 3.453 € net/month
- Location
- Gemeinde Schwechat
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
